phivillaus.comPhi Villa provides stylish and durable patio & garden furniture including patio sofa, outdoor dining set, patio chairs &tables, umbrella and other outdoor gear. Life gets better with Phi Villa!
phivillaus.com (phivillaus.com) has 289 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Catherine B.
The customer service team went above and beyond to help with my request to purchase a replacement cover for my canopy tent. Everyone was extremely responsive and I really appreciated that they wanted to help me since they do not have the item available as a separate purchase. They shipped it to me quickly and did not charge me for the replacement which was very kind. A big thank you to their team!
John
Great responsiveness! Great service!
Kevin D.
It took a while, no fault of PHILVILLAUS, but eventually, my issue of a single broken rod was professionally taken care of. Kevin
Wanderdown D.
I did have an issue. But the customer service team have been fantastic. The issue was resolved very quickly, and I am very happy. I will definitely trade with this company again. Thank you customer service team.😇
S M.
I purchased 4 all weather rattan chairs. We live in a mild climate and the cushions started to mildew after one year and the rattan started to disintegrate after two years. We have a lot of this type of all weather rattan furniture and it is still in good condition after many years. The chairs I purchased from Phi Villa are not at all weather resistant. Unfortunately they are only warranted for one year.
Response from phivillaus.comApr 2, 2024
Hi, could you please tell us your order number or email address? Our service team will contact you about this!
Reba
I had no problems with my order, just wanted a spare part. Customer service was so extremely responsive and truly helpful that I wanted to share my experience! 20/10
Darell
The company was most helpful in replacing the table that was damaged in transit. The patio set is just what we wanted; very comfortable chairs without cushions to manage. Well worth it.
Jeff W.
We had a damaged part during the assembly phase and I called to explain. They sent me a new part right away and were extremely pleasant and responsive to my issue. Great customer service!!!!
