phivillaus.comReviews of phivillaus.com

This company has wonderful products but what sets them apart is their wonderful customer service. They responded quickly to my concerns about a package damaged in shipment. I love the set I purchased it is well made and the expandable table works perfectly.

I had an issue with one of the chairs and the company responded right away. Customer service was fantastic. I was able to get a replacement in just a few days.

These are very nice umbrellas and the tilt feature works very easily. We purchased three of theme and will be returning when they need to be updated.

Bought a swivel bar stool but after about 2 months it developed a loud annoying creaking noise,,I contacted the seller PHI VILLA and they were brilliant ,.I sent a video of the chair creaking .There was a 1 year warranty with the chair & this was honoured without any hassle ..There was constant contact with me ,,,I received a new chair within a few days ,, Never worry about complaining ,,this shows how good a company is if they listen to you & resolve your problem ..would certainly use them again … Excellent customer service ,,5🌟

We bought outdoor furniture from Phi Villa. After 1 week it started rusting with a rain sprinkle. I have been going back and forth and the first tell me send which part is bad and they will replace. Then they said we will give you a coupon and you can buy paint and paint it. The rust is from inside the furniture I tell them. I want to return and refund but now they say it is after the 30 day return. Even though i put a complaint in after 2 weeks. Do not buy any outdoor furniture from Phi villa. I spent alot of miney and got a lemon.

Terrific follow up service when I had issue with umbrella. BEST company ever. Thank you all at phivalla

First purchased my umbrella in March 2023, and had an excellent experience with the item throughout the summer. Towards the end of the summer, I attempted to raise it and found that the cord inside the device had frayed , and was broken. I informed the seller of the problem, and they were apologetic, and immediately offered to replace the item after I sent them some pictures. I was thrilled at their responsiveness, and, the rapid turnaround of my request, I will definitely buy more merchandise from these folks in the future

I ordered 4 swivel chairs and a table. The set is great quality and arrived quickly. One chair had a defective base and upon contacting Customer Service a replacement part was sent out. I was pleased to have multiple emails tracking my part. It was a pleasure doing business with a company that cares and stands behind their product. I will definitely use them again for future purchases and highly recommend the quality of the product and service.