customer
Phi Villa has terrible service..
I've been making purchases from Amazon for many many years and I'd have to say this was the absolute worst customer service I've ever experienced. I had some issues with assemble because the holes were not drilled correctly. When I reached out to them they replied back days later with a copy of the same instructions I already had. When I explained the issue again they gave me some incorrect comments from the rep herself. After giving up on getting assistance I just put it together best I could. I then asked about buying additional cushions bc theirs are quite thin. They replied they didn't have any!!! So you have no additional cushions to sell !!! Phi Villa is a really bad company with an even worst customer service team. Will absolutely NEVER buy from them again and I urge ANYONE considering purchasing from them NOT TO. You will REGRET it from day one I assure you..