phivillaus.comReviews of phivillaus.com

I ordered a patio set of 6 chairs and one table. The table and one chair were damaged during shipment. I contacted the company and they immediately sent replacements. I am very pleased with their product and their customer service. I would order from them again and recommend their products to anyone. Hats Off, PhiVilla!

I order a 5 piece outdoor dining set. One box came with a few holes in it...and two pieces damaged. However, I contacted the company and they were very helpful and fast in replacing the parts. I love the set and customer service was exceptional.

Phi viila failed to put the hardware in the box with the parkbench. Customer service was pretty much non existence. No return phone calls, and generic emails that were of no help.

I will be dead honest: I was not amused when the plastic knob cracked in half on my Phi Villa chair last week. However, when I reached out to let them know, I was completely blown away by their customer service. They didnt even ask to see my receipt or a picture of my broken chair piece- they just sent me a new $100 chair via Fedex expedited shipping! They are such a good company! The chair is legit I just weigh 230 llbs and I jumped into the chair aggressively to break it.

The chairs we ordered are of excellent quality and very beautiful. The communication with this company is excellent, quickly responding to any questions or needs. They really do back up their products.

One of the poles got bent when as I was taking it down. I emailed the company and got a quick response from Tiffany. She was very helpful and quick to help me find a solution to my problem. Within days I received a replacement and was very pleased with the customer service.

Customer service was first rate, allowing a damaged piece to be replaced without any hassle. Thank you for a fantastic product along with a helpful and communicative customer service!!

The chairs are not as comfortable as they say!!