Pet Zone Tropical FishReviews of petzonesd.com

Always fast service and healthy

ordered online and picked up in store. It was all during covid times so they kept the proper number of customers in the store to prevent overcrowding and regulated flow at the door. Most of their staff had logo'd masks which was suprisingly nice to be able to identify who was available to help. everyone was very helpful and nice.

Very nice people and great quality fish. I ordered online, and ended up going to the wrong location but they accomodated me and filled my order on the spot. I will definitely make this my aquarium supply shop!

Very friendly and very helpful, much better than any other fish store in town!

i have yet to receive my animals and its been over two weeks

Order has been stuck at awaiting fulfillment since May 3rd. Credit card was charged. The item was shown as in stock (a light fixture), however it was not updated for a week, sent a messenger message and got a reply several days after saying that I should email/text directly for online order inquiry. So I followed up with an email, and another email every week (didn't want to spam them due to the COVID situation). Also used the online website messaging once and texted them once. I was simply asking for an estimate or if they cannot get an estimate, refund my money. Got zero response. This is getting very frustrating especially the item was shown as "in stock" when I ordered and is still shown as "in stock" at the time of writing. Might have to resort to Paypal to dispute this transaction. This is the first time I have to do it with any company.

Received two DOA fish and followed all requested procedures as listed on the website, but did not receive any replies from them for a week, despite attempting to contact them through both email and their website.

Fish arrived in great shape. Thank you