Lamar D L.
Easy Transaction
I ordered my fish on a Monday afternoon and unboxed my fish on tge nect Tuesday morning. I could not be happier with my purchase of the very healthy fish.
Online Tropical Fish Store & Pet Shop serving the San Diego area. We specialize in Aquascaping, Flowerhorns, Arowana, Cichlids, Rare Plecos, Discus & many other rare & exotic Tropical Fishes from all around the world! We also carry a huge variety of f...
Pet Zone Tropical Fish (petzonesd.com) has 884 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Lamar D L.
I ordered my fish on a Monday afternoon and unboxed my fish on tge nect Tuesday morning. I could not be happier with my purchase of the very healthy fish.
Dereck B.
Super fast delivery very courteous staff friendly very helpful very communicative overall best experience on my purchase
Alejandro C.
Great customer service and communication. The fish all arrived healthy and beautiful. Highly recommend to others. Will buy from again.
Brandon O.
Your customer service was amazing but my fish tank got ick after putting him in. After medicating my tank both my elephant nose fish passed😪
Brian S.
Fantastic selection of fish here. Very cooperative and friendly staff, fast responses. Shipping rates are some of the best you will find. Online purchasing is simple and smooth.
Allen H.
These guys asked us to wait a couple of day bc their fish they had didn’t seem like they were doing well and had some on order along with shipments stress etc... got my fish n all is well... I appreciated their care of the fish and the shipment process etc... rather wait than it be a loss
lilyann1
Really awful customer service. I took a chance and ordered from this company instead of a competitor that I usually order from ( who happens to give very exceptional customer service) because they were a few dollars cheaper. Big mistake. I bought and received a light from this company that was defective. You would think that the first email that I sent regarding the defective merchandise would have been enough to initiate a refund, but no. This email got no response. I have then, since, called twice and been told a return invoice will be sent by end of day-- again, nothing. Unethical business practices-- to send faulty merchandise and then ignore the customers attempts to rectify the situation by getting what they paid for. Buyer beware!
Response from Pet Zone Tropical FishJan 14, 2022
Hi there! We appreciate your review and feedback. If you can get in touch with us via phone or email with your order info, our team is more happy to see what may have went wrong with the order. This business is our livelihood and we would never do anything that would risk our reputation or put other fellow hobbyists at odds with us hobbyists ourselves. Hobbyists for hobbyists, woot woot! We're here to help.
N.Corona
Knowledgeable and friendly staff, amazing selection of fish and aquascaping supplies. I placed an order online and picked up in the store. The glass lid that I wanted was not available so they custom made one for me at a reasonable price. They took the time over the phone to answer my many questions before I placed my order online.