Melissa D.
My ESA experience
Website was user friendly and easy to follow. Dr asked additional questions about my needs and made the experience relatively easy.

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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6,350 approved reviews, newest moderated first
Melissa D.
Website was user friendly and easy to follow. Dr asked additional questions about my needs and made the experience relatively easy.
BJT
The call was late by ~10min and specific details of a traumatic experience were not included in the letter as I’d asked. Otherwise the service was quick and easy.
Keylynn R.
I have nothing but good things to say about this company. I got my letter within hours of signing up. Dr. Eileen Laughman was absolutely amazing and kept in touch until the process was complete. She made sure that I had what I needed and was supportive through the entire process!
Valerie Rios B.
I had a good experience with pettable. It was a very easy and fast process. The only downside it that my letter has not worked yet or I still get turned down even with the letter at the houses and apartments I’ve applied for. But I hope to find something soon.
Jay B.
We needed a reasonably prompt response for having our dog identified as a Emotional Support Animal classification. Pettable'response was outstanding in all regards.
Christine T.
Kind of a waste of money as the letter I got was bland and looked obviously meaningless. I got a much better one from a real provider that I will use instead.
Javeria B.
There is an expiration date on my ESA letter while usserviceanimals.com does not have any. Usserviceanimals provide the letter same day, also update it and provide legal council depending on customer requests. Pettable took 2 days to give the letter and then refused to update my letter and remove the expiration date. I hate having wasted money on pettable.
Greg
The psychotherapist (Dr. Jimenez) who worked with me through the process was an amazing person. If I could have him as my regular therapist I absolutely would. The whole process overall was easy, smooth and fast. I would highly recommend Pettable!