Suzanne
Would give a zero if I could- SEE UPDATE!!
Update!!: Because I believe in telling the whole story, I felt I needed to update my review. Shortly after this review I had to contact Pettable about a transaction involving my card. Long story, short-someone did credit me $50 for the forms and $15 for the "session" so I didn't have to pay which I truly appreciated. I did get approved and I'm so happy to have my OSO home! Please get all forms needed to complete when you schedule your FIRST VISIT or be prepared to pay the additional $65!! (Original review) I used this service on the reviews I saw, but personally I think it's a money grab. I paid $129 for a so-called session. The therapist talked with me briefly, emailed me my letter. 24 Hours later I take it to my complex and they give me a form that needs to be completed. I email the form to the therapist and go figure I have to pay another $50 for additional forms to be completed. This is utter BS!! I could see if some time had passed, and I told her this form was needed to be completed. Had I known prior to, I would have just waited and gave her the form for the first session. The form that needs to be completed does not require any other information that I haven't ALREADY completed in my questionnaire or told the therapist in the prevoius the session. My nerves are already fk'd up which is why I need the damn dog in the first place. So yeah, I guess for $129 and then another $50, 24 hours later for me to pay again for shi*t I've already said is ok...... I guess. I just pray my complex approves it now.
Response from Pettable ESAApr 15, 2023
Hi Suzanne, I'm sorry to hear about this. Our team will reach out to you to further assist you on your concern or you can send us a message at [email protected] so we can resolve this together. We're always here to help.



