Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Elvis
May 12, 2023
Quick and easy
Quick and easy! All needs were met and i would recommend anyone use this service!
Response from Pettable ESAMay 20, 2023
Thanks for the short and sharp review, Elvis! We appreciate your feedback and we wish you the best of luck!
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Sabastian
May 12, 2023
Pretty decent service
They did decently in assisting me get my animal certified as a PSD.
Response from Pettable ESAMay 15, 2023
Thanks for the review, Sabastian! If you need anything else, please feel free to send us a message at [email protected]. Once again, thanks for trusting Pettable with your PSD needs. :)
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Adam
May 11, 2023
I provided all the documentation and…
I provided all the documentation and got the letter promptly. The Dr was pleasant and easy to work with.
Response from Pettable ESAMay 20, 2023
Thanks for the 5 stars, Adam! :)
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Sophia
May 11, 2023
Highly Recommend
Super quick and accommodating.
Response from Pettable ESAMay 20, 2023
Thanks for the short and sharp review, Sophia! Thank you for trusting Pettable with your ESA needs.
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Bayley
May 11, 2023
Super easy and affordable
Super easy and affordable! One letter covered both of my dogs whereas most places require me to pay for two individual letters! It was accepted by my apartment complex no problem 😊
Response from Pettable ESAMay 20, 2023
Hi Bayley! We're glad that you felt comfortable with the process! Thank you for trusting Pettable with your ESA needs.
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Jasmin
May 11, 2023
Took my money
Took my money, but no one ever called me to do it or get me the letter
Response from Pettable ESAMay 12, 2023
Hi Jasmin, thank you for raising your concern here. We'd like to assist you better. Can you please send us a message regarding your concern at [email protected] so we can resolve this issue? We're here to help.
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Andrea
May 11, 2023
I really enjoyed the whole process
I really enjoyed the whole process. I was a little nervous at first, especially to take the phone call with the therapist. But it was such a smooth easy experience and I felt so much better after. Very happy with the results so far.
Response from Pettable ESAMay 20, 2023
Thank you for sharing your full experience with Pettable! We appreciate your feedback, Andrea! We're always happy to help!
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Mhogan
May 11, 2023
Legit service
Immediate response was great. However, I thought from reading the website that travelling with my dog would be accepted. I was told it varies from airlines to hotels to even landlords who can dispute the letter. I don't feel that i got what i paid for.
Response from Pettable ESAMay 15, 2023
Hi Mhogan, we want to assist you better. Please message us at [email protected] so our team can help you out with your next steps. We're here to help.
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