Pettable ESA Reviews | Read Customer Reviews of pettable.com

Pettable ESAReviews of pettable.com

4.76,350 reviews
Mental Health

Pettable ESA

About Pettable ESA

Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. ‍ 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. ‍ 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.

Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: pettable.com
Website: pettable.com
Category: Mental Health
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 78% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Pettable ESA reviews

6,350 approved reviews, newest moderated first

Kellie
Jul 6, 2023
Quick and easy
Quick and easy, very helpful, thank you
Response from Pettable ESAJul 8, 2023
Thanks for the 5 stars, Kellie!
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Madison
Jul 6, 2023
How to feel seen and be heard!
I was very happy with the welcome esa and understanding of who I am and my whys.
Response from Pettable ESAJul 8, 2023
Thank you so much for writing in, Madison! :)
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Joshua
Jul 6, 2023
Nice experience
I work an early shift and missed my late appointment and I was able to get it rescheduled by the next day. Very appreciative of them
Response from Pettable ESAJul 8, 2023
Hi Joshua! We're glad to know that you had been able to confide with one of our clinicians. Thanks for trusting Pettable. We're happy to help!
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Belinda
Jul 6, 2023
Everything was easy and your Dr's
Everything was easy and your Dr's. are great!
Response from Pettable ESAJul 8, 2023
Thank you so much for the review, Belinda! :)
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Caroline
Jul 6, 2023
Something went wrong with scheduling…
Something went wrong with scheduling and I was left waiting around for an appointment that the therapist was not aware of.
Response from Pettable ESAJul 8, 2023
Hi Caroline, thank you for raising your concern here. We'd like to assist you better. Kindly send us a message at [email protected] so we can resolve this issue. We're here to help.
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Sara M.
Jul 6, 2023
4 Stars!
Wow, getting everything set up was so easy! The person I talked to was super friendly and easy to talk to.
Response from Pettable ESAJul 8, 2023
Hi Sara, thank you for sharing your experience with Pettable. We value how you feel at every step of the process and we're happy that you are satisfied with our service. Once again, thanks for choosing Pettable for your ESA needs! :)
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Jessica
Jul 6, 2023
Accepted
My request was easy to process and went through
Response from Pettable ESAJul 8, 2023
Hi Jessica, We're glad that you felt comfortable with the process. Thanks for choosing Pettable with your ESA needs.
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Zach
Jul 6, 2023
Declined service, Overpriced
Prior to my appointment, no indication was made that I needed to have an existing ongoing treatment plan to which an ESA could be added. But that's what I was told once I had joined. Although I was promptly refunded after the call was ended, it still ended up being a waste of time. What's more, Pettable is charging 50% more than a comparable service which was able to complete my request faster and without issue.
Response from Pettable ESAJul 8, 2023
Hi Zach, I'm sorry to hear about your experience. Rest assured that we are taking note of this case to make our service better as we progress. We appreciate your feedback, and please feel free to reach out again if you need help. We're here for you!
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