Pettable ESAReviews of pettable.com

Super easy to make an appointment and speak with an LPC about an ESA and my needs. Unfortunately, my landlord ultimately ended up denying my ESA letter for no specific reason. However, my Pettable therapist supported me through the entire process and gave advice when going back and forth with my apartment's legal team. I know it is not Pettable's fault that my pet got denied, it is my apartment doing the discrimination. Pettable support was very helpful and responsive each time I contacted them, and received a full refund right after I sent them the denial letter from my apartment. Though it did not work out for me in the end, I highly recommend this service, and my apartment has been reported to HUD.

Professional punctual and proficient

The staff was very helpful in the process..

Well.... I never heard from anyone

The therapist called the client only to put her on hold for 20 minutes never responded back to the phone calls because they go to a machine I had to call for her separately from 2 hours away only to find out there was a second set of paperwork that the therapist needed for their own personal records which I don't understand if they have the records through the Edibles website why do they need their own separate it's a lot to fill out at the last minute after not communicating by voice in person as requested as was the clients main source of communication direct over the phone she doesn't have internet access can't check email she had many essay style questions that required to throw history of the client's background and medical history I basically gave up after 15 questions or 2 hours of trying to answer them I hope she's getting a refund out of this if not I'm just going to tell her bank the card was stolen and go from there either that or somebody can put us in touch with a different therapist and we can get this done like the sooner the better she needed a letter 3 weeks ago now so we're way behind

The therapist assigned to me canceled on me 15 minutes before the appointment started, and Pettable was unable to provide me with an alternative appointment. I am at risk of losing my housing and cannot afford to wait, so I unfortunately have to take my business elsewhere.

I did have a problem with your service. I contacted your help desk and your representative was very helpful and fixed the problem the same day. AAA+++ service.

Timely and courtesy reminders. The process was great and the service is just what I needed.