Pettable ESAReviews of pettable.com

Response from Pettable ESAMay 20, 2026

Hi Anna, We’re very sorry to hear about your experience and understand why this interaction left you feeling upset and unsupported. Conversations regarding mental health should always be handled with care, empathy, and professionalism, and we regret that this was not your experience. While ESA recommendations must be based on a clinician’s independent professional evaluation, we take concerns about dismissive communication and perceived bias very seriously. Pregnancy and mental health concerns are deeply personal matters, and you should have felt heard and respected throughout the process. We would appreciate the opportunity to review your case further and address your concerns directly. Please contact our support team at [email protected] or (855) 920-0323 so we can investigate this matter thoroughly. Thank you for bringing this to our attention.

Response from Pettable ESAMay 20, 2026

Hi there, Thank you so much for your kind words! We’re so glad to hear that Pettable has helped make life a little easier for you and your companion. We truly appreciate your feedback and thank you for trusting Pettable for your ESA needs!

Response from Pettable ESAMay 20, 2026

Hi Koko, Thank you so much for sharing your experience! We’re thrilled to hear that the process was easy to set up and use, and that you had convenient access to your documents. It’s also wonderful to know that your documentation was easily accepted by PetScreening and that you had such a positive experience with the psychiatrist you were matched with. We truly appreciate your kind words and thank you for trusting Pettable for your ESA needs!

Response from Pettable ESAMay 19, 2026

Hi Monica, We’re very sorry to hear about your experience and understand how frustrating it must be to pay for a service and not receive your scheduled call. That is not the experience we want for our clients, and we sincerely apologize for the inconvenience this caused. We also understand your concern about being asked to purchase an additional package after your initial payment. We’d like the opportunity to review your account and clarify exactly what happened in your case, including your eligibility for a refund based on the service status. Please contact our support team directly at [email protected] or (855) 920-0323 with your account details and approximate appointment date so we can investigate and assist you as quickly as possible. Thank you for bringing this to our attention.

Response from Pettable ESAMay 19, 2026

Hi Krupali, Thank you so much for your feedback! We’re glad to hear that you found the service helpful, quick, and easy. We truly appreciate you taking the time to share your experience and thank you for trusting Pettable for your ESA needs!

Response from Pettable ESAMay 19, 2026

Hi Jamal, Thank you so much for your kind words! We truly appreciate you taking the time to share your feedback. It means a lot to hear that you had such a positive experience with our team. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESAMay 19, 2026

Hi Owen, Thank you for sharing your experience! We’re glad to hear that things became smooth and straightforward after the initial step, and that you were able to get the letter you needed. It’s wonderful to know this has made your housing search easier that’s exactly the kind of support we aim to provide. We also appreciate your honest feedback about the initial confusion, as it helps us continue improving the experience. Thank you for trusting Pettable for your ESA needs!

Response from Pettable ESAMay 19, 2026

Hi Heidi, Thank you so much for sharing your experience! We’re glad to hear that the process was easy and that you were able to obtain your ESA letter without complications. It’s wonderful to know this has helped you keep your pets with you and avoid additional fees that’s exactly the kind of support we aim to provide. Thank you for trusting Pettable for your ESA needs!