Pettable was founded by pet lovers - people who know our pets are family and who value the peace of mind of being able to take them anywhere. That’s where Pettable comes in. We believe that staying connected to your pets is key to both their well-being and your own.We connect individuals like you with qualified mental health professionals in their state who are qualified to prescribe ESA Letters.Why Pettable? 1. We guarantee our letters will work for you. We offer a money back guarantee because we believe keeping your pet with you should be stress free. If for some reason your letter does not work (which is extremely rare if you have been approved through Pettable's process) we will refund your money 100%. 2. We're compliant with federal and state laws. At Pettable, we've taken every step to ensure our operations are legally compliant for housing and travel. 3. World Class Mental Health Professionals. We have an incredibly deep network of experienced mental health professionals, which ensures your consultations and letters will work as well as give us the flexibility to meet any timeline. 4. We work in your state We've assembled a network of top mental health specialists who can officially prescribe an ESA Letter where you live. 5. Unparalleled customer support If there are any questions from a landlord or travel organization who may require additional documentation, we have you covered. Our customer service team is available to speak with you 7 days a week 9AM-5PM ET. Call us: 855-920-0323. 6. Best In Class Legal Support Our legal team is on standby to help with any and all challenges that might arise with landlords, airlines, or other accommodation requests. This is an extremely helpful resource in the unlikely event we need to ensure our letters are accepted.
Pettable ESA (pettable.com) has 6,350 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
Also known as
pettable.com
Website
pettable.com
Category
Mental Health
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 78% of reviews.
Latest
Most recent review: October 2026.
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Everything from the ease of access to professionalism and speed, this has been a great experience that gives me peace of mind. Highly recommend
Response from Pettable ESAJul 10, 2026
Hi Anthony,
Thank you so much for sharing your experience! We’re thrilled to hear that everything from the ease of the process to the professionalism and speed of service made for such a positive experience.
Knowing that we could provide you with peace of mind means a great deal to us. We truly appreciate your recommendation and your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
SW
Sharon W.
Kya Miller was kind and sweet and too…
Kya Miller was kind and sweet and too the point she helped me and spoke to me as if I was more than a client but an old friend and I really appreciated that.
Response from Pettable ESAJul 10, 2026
Hi Sharon,
Thank you so much for sharing your experience! We’re delighted to hear that Kya made you feel so comfortable and supported. Her kindness, compassion, and ability to connect with clients on a personal level are qualities we truly value, and it’s wonderful to know that she made you feel like more than just a client.
We truly appreciate your kind words and are so glad that Kya was able to provide such a warm and meaningful experience for you. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
JT
Jada T.
I’ve been working with Kya for a little over 2 years
I’ve been working with Kya for about two years, and she has been wonderful throughout that time. She is kind, professional, responsive, and genuinely takes the time to listen without making you feel judged. She creates a comfortable environment where you can be honest about what you’re experiencing and offers thoughtful guidance and support.
She also makes the ESA process feel comfortable and stress free. She takes the time to discuss how my pets support my mental health, answers my questions, and makes sure everything is handled thoughtfully. I have always felt heard and supported throughout the process.
I highly recommend working with Kya. I’m very grateful for her support over the past two years.
Response from Pettable ESAJul 6, 2026
Hi Jada,
Thank you so much for sharing your thoughtful experience! We’re truly grateful to hear that Kya has provided you with such compassionate, professional, and consistent support over the past two years. Creating a safe, comfortable environment where clients feel heard, understood, and supported is exactly what we strive for, and we’re so glad Kya has made such a positive impact on your journey.
It’s also wonderful to know that she has made the ESA process feel stress-free by taking the time to understand how your pets support your mental health, answering your questions, and ensuring everything is handled with care. Your continued trust and heartfelt recommendation mean so much to us.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
TS
Tanya S.
The customer support was excellent
The customer support was excellent. The staff listened and I did not feel judged for having a non standard esa. The process was easy to follow. The phone interview was smooth. As well as the forms being simple to follow and complete.
Response from Pettable ESAJul 6, 2026
Hi Tanya,
Thank you so much for sharing your experience! We’re delighted to hear that our customer support team made you feel heard and supported throughout the process. It means a great deal to know that you felt comfortable discussing your unique situation without judgment.
We’re also glad that you found the process easy to follow, from completing the forms to the phone interview. Providing a smooth, welcoming experience for every client is exactly what we strive for.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
AP
Amy P.
You listened and you helped me!
You listened and you helped me!
Response from Pettable ESAJul 6, 2026
Hi Amy,
Thank you so much for your kind words! We’re so glad to hear that you felt heard and supported. Providing compassionate care and helping our clients is exactly what we strive to do.
We truly appreciate you taking the time to share your feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
PJ
Paul J.
Very easy
Very easy, straight forward process.
Response from Pettable ESAJul 6, 2026
Hi Paul,
Thank you so much for sharing your experience! We’re delighted to hear that you found the process very easy and straightforward. Making the experience simple and hassle-free is exactly what we strive for.
We truly appreciate your kind feedback. Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
BR
Brittney
Every time I have gone thru pettable..
Every time I have gone thru pettable, I have always been a very happy returning customer! The counsel is fantastic, and they really care. I highly recommend them if you legit need an esa.
Response from Pettable ESAJul 6, 2026
Hi Brittney,
Thank you so much for sharing your experience! We’re honored to have earned your trust as a returning customer. It’s wonderful to hear that you’ve consistently had positive experiences and that your counselor has been caring, supportive, and professional throughout your journey.
Your recommendation means so much to us, and we’re grateful to be able to provide compassionate support to those who genuinely need it.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
TP
Trisha P.
One less thing to worry about!
I've been using Pettable for the last 3 years and have been extremely happy about everything. The process is easy and the price is good. I've also had the same therapist, Wendy W., look over my renewal each time and it's been a pleasure working with her.
Response from Pettable ESAJul 6, 2026
Hi Trisha,
Thank you so much for sharing your experience! We’re honored that you’ve trusted Pettable for the past three years. It’s wonderful to hear that the renewal process has continued to be easy, affordable, and reliable for you.
We’re especially glad that you’ve been able to work with Wendy throughout your renewals. Building that ongoing relationship with a trusted provider can make all the difference, and we’re delighted to know she has made each experience a positive one.
Thank you for trusting Pettable for your ESA needs!
Warm regards,
The Pettable Team
