Ania D.
I had such a great experience with this…
I had such a great experience with this service! My psychiatrist stopped providing ESA letters, and I needed an updated one. I was already extremely stressed about the situation and even tried seeing two different psychiatrists in my area, but neither of them provided ESA documentation. It was especially frustrating because my mental health struggles are well documented, and my animals genuinely play a huge role in my life. They are one of the reasons I keep trying, take care of myself, and do my best to stay okay. While looking for a solution, I came across this website. I read through the reviews and decided to give it a try, especially because they offer a full refund if your letter isn’t accepted, so I felt like I really had nothing to lose. I was completely open and honest with the doctor I worked with about my situation, my mental health, and the role my animals have in my life. She listened to me, and, like other professionals I've worked with in the past, agreed that having my animals with me is genuinely important for my well-being. She provided the documentation I needed without making the process unnecessarily stressful or complicated. The entire process only took a few days, and most importantly, my letter was accepted! For anyone wondering, my landlord uses PetScreening.com, and everything went through just fine. Thank you so much for taking this huge headache off my shoulders during an already difficult and stressful time in my life. I truly appreciate how easy and straightforward the whole process was.
Response from Pettable ESAAug 11, 2026
Hi Ania, Thank you so much for sharing such a thoughtful and detailed experience! We’re truly glad to hear that Pettable was able to make an already stressful situation feel easier and more manageable. It means a great deal to know that you felt heard and understood during your consultation, and that your provider took the time to listen to your situation and the important role your animals play in your well-being. We’re also so happy to hear that the process was straightforward, that you received your documentation within a few days, and most importantly, that your letter was accepted through PetScreening. We understand how much peace of mind it can bring when everything works out, especially during a difficult time. Thank you for trusting Pettable and for taking the time to share your experience. Your recommendation means so much to us! Warm regards, The Pettable Team