petlife.com is listed under Pet Stores.
petlife.com (petlife.com) has 92 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing92 approved reviews, newest moderated first
Angi M.
Ich bestellte. Es tat sich 4 Wochen nix. Sendungsverfolgung nicht wirklich möglich. Nach 3x nerven, würde ein neues Päckchen los geschickt. Das kam 4 Wochen später an Ob es hilft... abwarten. Die Beklebung der Sprühflasche sieht sehr unprofessionell aus
Jilly B.
Ordered a Catcalm defuser from them . No acknowledgement that I’d ordered . Waited and waited . Emailed customer service - no reply . Asked for a refund then finally got an answer it had been shipped . Told delivery should have happened . Clearly not . It took weeks for it to come . Then when it did it’s on cheap knock off packing looking extremely dodgy and called FeroCat ? Would not buy from them again . Thought it was a scam and still uncertain whether products are genuine . Awful .
Paul Sajdak W.
Horrible customer service! Extremely sloooow shipping. I mail them to check on delivery they respond: "Your order was already processed and shipped. Tracking information should show additional movement within 24 hours." When I check tracking in 24 hours USPS STILL has not received the package! It's been 7 days and still not shipped!
Bob
I purchased a few pond parts from Pet Life before I saw reviews online. Now I'm confused by the negative reviews. Why? Because my email questions were answered completely by Pet Life, the items I purchased were delivered quickly, and everything was as desired as far as quality of the items. A very easy 5 star rating.
Jenny M.
Achtung. Ich kann nur eindringlich vor diesem Shop warnen. Wenn man seine 90-Tage-Geld-Zurück-Garantie geltend machen will, reagiert niemand. Absoluter Betrug! Die Ware ist nicht zu empfehlen, die Pheromonstecker stinken total nach Parfum. Völlig ungeeignet für Tiere!
SA N.
Unseriös. Keine Ware erhalten. Shop kontaktiert. Vom Widerrufsrecht Gebrauch gemacht, dann kam sofort Antwort, Ware sei bereits unterwegs. Auf meine Anfrage wegen Tracking Nummer und Paketdienstleister kam keine Antwort mehr. Jetzt habe ich Gewissheit. Shop sitzt in China, Ware und Versand aus China.
Cat
Terrible company. They don’t respond or communicate unless you file a complaint with your bank or PayPal…. Don’t use them!
Scott R.
I'm starting to believe all these negative reviews are possibly just competitors jealous and trying to bash this business! I was an first time customer and everything was completed like clock work very honest, prompt and sincere customer service they provided me all the answers to my questions very quickly and delivery was right on time and fast I'll absolutely use this company for future purposes!
