petlife.com is listed under Pet Stores.
petlife.com (petlife.com) has 92 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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customer
Man hat mir, trotz höherem Betrag, der Null Versandgebühr beinhaltet, Versandkosten berechnet und wollte diese nicht stornieren Auf das hin, habe ich umgehend storniert. Ware wurde trotzdem verschickt und kam nun nach EINEM Monat an. Zurücksenden kann man nur auf eigene Kosten nach USA!!!! Finger weg von dieser Firma! Alles auf Betrug ausgerichtet.
Tanja G.
Produkt unwirksam. Reine Duftperlen. Ohne Pheromone. Betrug.
Marc N.
The reviews were concerning which led me to send some pointed messages to customer service. They responded promptly and shipped my order quickly. Lowest price I’ve ever paid for the item and I’ve been feeding it to my dog for years.
Anthony C.
Never got my order and when I complained as to where it was they cancelled it. Good Riddance! How can anyone trust any of their products for your pets and fur babies. SMH!
Mark L.
I read a few things about this company, which concern me however I found quite the opposite. They returned all my emails immediately and sent my package, which is exactly what I ordered in a few days. Thank you Patty. You were great.
Concrete Blonde A.
Horrible customer service, shipping and packing practices. The division Aperture/AperLife/BRS is where we purchase products for our retail store. They have no regards for best practices on packing. They will ship loose heavy items with loosely bagged liquids among sensitive electronics. And to get a claim is a headache as the regional and national sales managers are IGNORANT to any of our requests. We’ve asked for better shipping practices, we ask for transparency. As long as they got their money, that all they care about. There is a 6K order sitting in some warehouse at UPS for 6 weeks and Apetlife does NOTHING to rectify the situation. They do not care if you get your order, as long as they get paid. After many years of this poor customer service, we have decided to pull our lines of Neptune systems, Ecotech and Aqua Illumination. We have 20 years of supporting these brands, only to get treated like garbage. Bye Bye money hungry executives and sales reps!
Sung J.
Scammed. My order was never shipped out.
Sherry F.
Said I would get product in 3-5 days.
