Debbie V.
They were very helpful
They were very helpful. The only reason I did not give a 5stare is because I never received the tag they promised with my dogs name number and phone number
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Debbie V.
They were very helpful. The only reason I did not give a 5stare is because I never received the tag they promised with my dogs name number and phone number
Robin
Very personable and thorough.
customer Marylin H. Living in A.
My family and I never had to use the chips in our pet, but we feel safe that they have them Incase one of them get lost
Baloo
Purchased 2 ID tags and both were easily chewed to pieces by my Morkie.
Response from PetkeyJan 7, 2019
I am going to follow up with you directly. I am sorry to hear you have had such an experience. It is pretty rare for a pup to be able to chew through the metal tags. I am going to issue him another one.
Jane
My only negative comment is that I didn't receive the 3 ICE Emergency Key Cards that I ordered when I ordered my dog's microchip tag. Only the tag was delivered. I've been planning on calling to find out what happened but haven't had a chance with the holiday craziness. Otherwise, I was very pleased with the service I received from PetKey.
Rhonda
Ohhh my!!! I can’t believe you’re going to send me a replacement. How nice. I’m going to change my rating immediately for such wonderful customer service. THANK YOU!!! I don’t know how he was able to reach it but I’m not going to purchase another one.
Response from PetkeyJan 3, 2019
We are so sorry to hear that. We don't want her to be without a tag so we are going to send her another one right away.
Larry Lee for pudgy L.
Right now i think that are ok.
Daniella G.
Great customer service! Shout Out to Iris for helping getting my order corrected.