customer
Good product
Received product as advertised and in a timely matter. No complaints.
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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customer
Received product as advertised and in a timely matter. No complaints.
customer
Very easy process.
Jim- Buddy's O.
No issues, just followed instructions.
Margaret Z.
Great service! Web site is easy to navigate.
customer
very simple to set up. cheaper to purchase but more valuable in all I can do now.
Ron
I enrolled so that I could report a lost cat and I never saw any notification go out about that cat. What did I pay for?
Response from PetkeyApr 30, 2021
I do see an active alert for one of your cats. We are happy to rebroadcast that alert any time, so your community is notified again that your pet is missing. Give us a call at 866-699-3463 and one of our representatives will be happy to help.
Seth
I really have nothing to compare Pet Key to but I am not very impressed with any part of it. The website looks like it was made by a 12 year old. It’s so basic and poorly designed. Not visually appealing or functional. It’s as basic as you can get. I called customer service a couple of times because I forgot my login info. And both times I had to leave a message. I got a call back the next day. Also not impressive. I guess the real test would be if you lost your pet. How would they assist you in finding it, what sort of support will they provide. I’m not very optimistic judging on what I’ve seen so far. But let’s hope that never happens. Definitely in need of a web designer and some phone support specialists.
Response from PetkeyApr 30, 2021
I am sorry to hear that you don't like our website. I'll be sure to share your feedback with our developers. We don't return calls late at night when it could be disruptive, which may be why you were called the next day. We hope you never need to test our lost pet services, but if you do lose your pet , we will be here to help.
customer
Easy microchip registry.