Jesus
very good
very good. excellent customer service..
Petkey helps reunite lost pets with their owners through microchipping, microchip registration, and other pet recovery services. Based in Detroit, Michigan, Petkey provides microchips and registration services across the U.S. and Canada.
Petkey (petkey.org) has 5,824 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Jesus
very good. excellent customer service..
Tricia
Registering my dog's chip with PetKey has been easy to do and definitely cost effective. Knowing if my baby is ever lost, he will be able to get back home quickly with very little stress. Thank you PetKey.
customer
The sign up was easy and so nice. Thanks for the peace of mind knowing that our dog is covered in case of an emergency.
Gale, Middleton I.
Easy website to navigate even with little computer knowledge. Fast turn around for the engraved tags. I would recommend using PetKey and have to other animal owners.
Chris
I think the website is intentionally confusing to motivate people to purchase additional services. My intent was only to register my dogs microchip. It was not directly clear to me how to do that. I am not interested in the additional services. In regard to the additional services, I do not want to be contacted every time a dog within 25 miles of my area is lost. So I would likely opt out of the notifications. How many other people are also opting out of the notifications? How effective would this really be?
Response from PetkeyMar 11, 2021
The lost pet alerting service is included in your lifetime registration and will never cost you any additional fees. It has been our experience that people find pets and often try to locate their owners prior to taking them somewhere to be scanned so we are happy to report that the majority of contacts we receive are for reuniting pets with their families within a few hours of going missing since we are able to notify so many people in the immediate area so quickly. Most alerts are for a much smaller radius than 25 miles b/c there is such a concentrated base of pet owners. We will opt you out per your request. We thank you for your review and we are currently undergoing a website redesign so your feedback is much appreciated.
Customer
Great service.
customerBarbara H.
I like the way you keep in touch with us through the email
customer
Pet Key works well! The registration process was simple, and when my cat disappeared this past week, I called and an alert went out. When I came home from my class last night, my cat was waiting for me. Someone had responded to the alert and returned him to my house.