PetFancyReviews of petfancy.com

I received my purchase in a timely manner, and the item was well made. Unfortunately, this car harness didn't suit my situation. I filled out the online form expecting a return # and address to send it to. The response was surprising. They acknowledged my request to make a return, and that I was to wait for approval to make the return...it's been a week, and still no email. I also realize there is a 30 day return policy, and the possibility of a restocking fee. I will never buy from Pet Fancy again. It doesn't need to be this complicated.

Amazing experience. The product I ordered was on back order. Not only did I receive an update (and apologies) from them (and it was only ! week after I'd ordered!), they expedited delivery once it came in (shortly after the email update). MANY companies could learn a LOT from PetFancy! Their service will keep me coming back!

Prompt service with ordering...good selection and options....prices were exceptional

still too big for my yorkie

PetFancy gave excellent service. They were easy to contact. I ordered a size that was too large and they immediately sent a replacement at no extra expense. Their price on the item was better than the company's website offered. I would chose them again.

Received item ahead of schedule! Plus, when what I ordered was not available, received prompt e-mail, approved replacement item & still received replacement earlier than expected!!

We love the dog bed we ordered and so do our "girls"! It's clearly very high quality and arrived much faster than expected.

I had a specific mission before me when I found PetFancy; quality product(s) for my partner pooch. After a thorough search of the web, I noticed that PetFancy carried what I was looking for .. a safety harness for the protection of 'pooch' while in an automobile. Not only did they have an item but they also had taken the time to get the device safety rated to the same standards as we 'humans'. I mean, we're both potential victims in a car wreak, why not test the damn thing! I ordered and have been greatly pleased .. as does pooch after a little adjustment to the device upon her body. While browsing the PetFancy site, I then discovered a bed thar measures exactly to the dimensions of my auto (a Mazda Miata MX5). Now both pooch and I are comfy and safe .. bring on the sun and the top down!! Bottom line .. you may other similar businesses but I don't of many others, if at all, that have taken the time to sell a quality product at a reasonable price to the level of PetFancy. And, yes, their products were shipped timely and arrived in excellent condition. Who could ask for more!