Linda K.
Exactly what I wanted!
I purchased a bed for my dog and it was well made, exactly as described and unique. Shipping was fast also. I will buy from PetFancy again.
PetFancy is listed under Pet Stores in Irvine, California.
PetFancy (petfancy.com) has 123 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Linda K.
I purchased a bed for my dog and it was well made, exactly as described and unique. Shipping was fast also. I will buy from PetFancy again.
LouAnn M.
I had purchased a soggy doggy rug in the past, but it was the smallest size and I have 2 large German Shepherds. They love this rug, and it does seem to absorb moisture and dirt. It is also so soft and cushy for my dog with hip issues.
Idnyc
I ordered a couple fleece sweaters for my dog, and they arrived quicky, in fine condition. Nice quality, as described on the website. I will look forward to my next purchase.
Nicole
The shipping took longer than expected. As a result, we were supposed to receive a free gift with the item but never received the free gift.
Response from PetFancyJan 13, 2015
Hi Nicole Apologies for the unreceived free gift, we may have missed a few orders with the large amount of backorders we had. In regards to the shipping time, we ship via Smartpost, and to certain locations, may take up to 7 business days, not including weather, carrier delays, etc. We will be adding faster shipping services that you may upgrade to. Again, we apologize for the issues you may have had, we strive for excellent customer service for every order. PetFancy
Sara M.
I placed my order in mid-October. They notified me that the item was backordered. On December 7 I emailed to cancel the order. Two weeks later I rec'd it; the package was postmarked Dec. 18. I am now waiting for a Return Authorization.
Candy C.
excellent service, quick shipping, excellent product
GeeGee A.
I placed an order on 20 Dec 2014. Shipping was free but I would have preferred an option to receive it more quickly. They shipped via FedEx smart post. FedEx picks it up from the shipper and eventually delivers it to a US post office for delivery. I was just notified that I would receive my package on 7 Jan 2015. The item was for Christmas and I would have ordered from another site and paid more if I would have known how long it would take to get it from Pet Fancy. If receiving your items in a reasonable timeframe is important, shop elsewhere.
Response from PetFancyJan 2, 2015
Hi GeeGee We apologize for your shopping experience with us.I want to shed some light on your order. You placed an order on Saturday the 20th for a product that was clearly marked as "On Backorder". We received our shipment on the 24th, Christmas Eve, and shipped out your order that day. With two major holidays and weekends and shipping package across the countries in the winter, yes there may be delays which we cannot control. We do ship Smartpost for some packages as we state on our shipping/delivery page, but also ship with faster services at our cost. I hope that helps explain things a bit. Again, our apologies for your order experience with us, and hope you would choose us again for your pet needs. Regards PetFancy
Anonymous
I was looking for a safer way to carry our small dogs in the car. Decided on a sleepypod bed and the clickit sport. Petfancy.com had them in stock and at a good price. Fast shipping. Thank you so much petfancy.com