PawsionateReviews of pawsionate.com

They inflate the picture to look like the product is bigger than it is. Can’t even read the inscription. Return refund policy is bull 💩💩💩💩💩. I’ve put in 4 requests for a refund and haven’t heard a peep back. This was supposed to be a gift for someone. No way can I give this joke to her. No phone number to call. The number they show is not in service

I did the 3 dog welcome mat, I paid extra for expedited service, not sure if it made it expedited or not it still took a while to receive but the company did send frequent updates, while the print was cute for a welcome mat it was a bit smaller than anticipated, the quality I cannot attest to yet,but it’s thin, if you want complete honesty it’s made out of the same material as a mousepad so to me it is just a xl mousepad and I may use it as such on my desk as I’m afraid the print won’t last with people wiping their feet on it, just really an impulse purchase in hindsight, I won’t purchase again.

I have NEVER RECEIVED any of my two ordered items, even though according to their tracking details it was delivered. Absolutely not worth it. Also the tracking shows it's a Chinese product coming from China...

Enjoyed being able to personalize the hat for my husband's B-day from the dog!

Item poor quality. Black marks below neck & above writing. Have complained but received no response You can get my contact details from my order number ???

I recently ordered a beautiful stainless steel bracelet from Pawsionate, and I couldn't be happier with it. They make an awesome assortment of handmade items designed to commemorate our pets, and this piece is the perfect way to cherish my sweet pet now that she is gone. The craftsmanship is lovely, and knowing it was handmade makes it feel incredibly special. From the day I ordered to the day it arrived at my front door, the entire process took just a few weeks. Because it was coming from China, I really appreciated the daily tracking updates, which kept me informed every step of the way—including when it went through the customs check before leaving China and when it cleared customs in Chicago once it arrived in the USA. It’s a wonderful comfort to wear, and I highly recommend Pawsionate to anyone looking for a meaningful way to keep their pet close to their heart. Thank you, Pawsionate, for making a difficult time in my life bearable. I will always remember all of you!

I purchased item 18th April 2026, which I received on 7th May, packaging was ok and seemed to be substantial for the item but when I opened it I found it to be broken in pieces, which rendered it unusable. I am very disappointed and have asked for a full refund, I have sent this message to the company twice and have received no reply to either. Very disappointed, angry that they can’t reply to my messages as they advertise that they reply to all messages with 24hours - definitely not in this case. Wouldn’t recommend them at all.

Love the product design! Ordering was easy. I was updated when the item was going to be delivered. I received the coffee cup undamaged because it was packaged securely.