PawsionateReviews of pawsionate.com

My daughter absolutely loved it of R. NEO its precious ☘️🪉✅

Nice product, delayed delivery which was a bit expensive to begin with but overall very good

Lovely cushion good quality but smaller than I realised which was a shame

The mat was good. Clear image. But a bit thinner than expected. A-

Decent hats , I liked the prints, exactly what I ordered. My only complaint is the shipping time. It took a while for it to be shipped. I wish they had a faster production and shipping time.

I had to give 1 star initially as there was no option to give Zero. I ordered a personalised bangle after I lost my dog a month ago and saw this website and liked the jewellery. I placed the order end of May, and have been anxiously waiting for it to be shipped from china? The update was that it has been delivered, but there was no. Picture to show where it had been left. I therefore thought it had been delivered elsewhere. After I reached out to the team, I was sent a photo of the confirmation delivery and I then found the package inside my garage. Therefore this was a misunderstanding from my partner and was rectified by the team. I am now in possession of my bangle and I'm really happy with the engraving and the quality. Thank you for sorting this out for me in the end.

Order: #PAW13681138066 I ordered a small adult printed tee-shirt on 14 April 2026. This arrived one day late, on 1 May 2026. When opening the parcel (packaging acceptable), I found that it contained a tee-shirt suitable for a small child, not a small adult. The print design was as ordered. I immediately used the 'complaints' process, quoting all relevant details - I received a standard, auto-reply stating that I should (!) receive a response within 24 hours. One week later, I repeated the complaints process. Again I received the standard auto-reply. I have received no further communications on this matter. Poor customer service. Update end June 2026 Following some correspondence, this supplier sent me a new T-shirt in the correct size withthe crrect printing. Issue closed.

Enjoyed being able to personalize the hat for my husband's B-day from the dog!