Mrs M.
Im very disappointed in my Dog Toy…
Im very disappointed in my Dog Toy bin. It looks nothing like on advert for it. I came squashed flat and now the hoop is out of shape and the bin itself is so crumpled its a mess
Response from PawsionateOct 23, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that the toy bin didn't meet your expectations. As noted on our website, it's made from soft fabric and is designed to become more structured when filled with toys. However, we understand your concerns about its condition upon arrival. Please reach out to our customer support team so we can look into this further and do our best to help make things right. Your satisfaction matters to us, and we appreciate the opportunity to assist you.

