PawpReviews of pawp.com

Great help. Especially the list of nearby clinics.

Very caring and very patient

The last picture of my dog alive was sent to them. And they still thought the dog was relatively fine, despite a large stomach bloat. I was going to take my dog to the pet ER, but the vet tech gave me false reassurance my dog would probably be okay. As a result, my dog died at home. They will gaslight you until your dog is dying right in front of you. Each licensed vet tech needs to be reported to their state's vet board for providing false reassurance and false information that your dog's condition is not an emergency.

If you think about getting a company to cover your pets for emergencies... DO NOT I REPEAT DO NOT USE PAWP! Maverick had an emergency surgery almost over a month ago. It cost a hefty penny and thank god for Kenzie and her family helping out since this crappy “emergency fund” company is worth nothing. I been paying monthly since I lost Lapua for this and they have the nerve to tell me that in the spur of moment emergency my dogs emergency surgery wasn’t an emergency for them to cover me or at least give me something all because of a video call I could not make due to service at the time but immediately chatted with a specialist while at the vets office. They are telling me because he threw up a couple times 3 hours before that the symptoms happened throughout the day that my dog almost dying and having EMERGENCY SURGERY isn’t an emergency. So I’m suppose to call just cause my dog throws up once or twice because it seems he had a upset tummy so I did what I could to settle that? A dog throwing up isn’t an emergency. My dog barely able to move without puking became the emergency and at that time my mind was set on saving him not a dumb ass video call that would result in the same result as me bringing him to the emergency vet. Whether or not I called or could call, he would have died without ty at surgery. It didn’t matter what your “webcam professionals said” your opinion is more important than a vet in person? An absolute scam of a company. The reps were rude and told me “it’s not my fault you can’t follow rules” so you’re telling me .... this hurricane Ian that happened there’s no service anywhere if my dog had an emergency and I had to take him in and can’t video ... I’m not covered ? Even though I pay you monthly to cover my dog in case of an emergency... pathetic and disgusting of a company! Highly do not recommend!

Complete waste of money. Dog was torn open and they refused our claim because "it was not life threatening". Save your premiums and pay as you go. Would not recommend to my worst enemy.

Out of the two times I have had to chat with a vet to determine the best course of action, both times the vet's have been amazing providing clear and helpful instructions, summary and what follow-ups I need to do with my primary vet. Love this service gives me peice of mind and comfort that the are just a call or chat away 24 hours.

I went to Pawp because they advertised me being able to get Nexgard for my dog. I filled out their little questionnaire and instead of Nexgard it wants to get K9 Advantix which is gross af and makes it disgusting to touch my dog. Then I tell the person who's in chat that I hate K9 Advantix and the reason why and that my dog always gets Nexgard from the vet and they say they can't change the "moron" AI recommendation. I'm sorry but you as a human can't change the recommendation? You have vets on staff but they can't change the recommendation? This is the most absurd thing I ever heard that they let some Internet quiz decide what product is best for my dog.. It's freaking CODE!!!!!!!!! It's not even human!!!!!!! It's not even a vet!!!!! And they are UNWILLING to actually check things out in my specific case? Screw you. You should be dismantled and fined $10,000 for medical malpractice. Letting a aSFuNS UFIAI Internet incompetent AI decide? if it's even an AI. No. You deserve to have you business burned to the ground. It should be taken from you. Shut down. Worshipping technology instead of actually practicing competent medicine and then exploiting the instant gratiication nature of the current generation no. Lucky I am not in charge you would be out of business you evil incompetent devils.

I signed up with them 2 months ago. I paid $48 total. My 12-year-old cat got a kidney blockage and ended up dying it cost me $4,200 at the vet. Within two or three days they wired $3,000 to my account. I could not believe it it is true I hope this day in business because these guys stick to the word for once we have a good company. And nobody paid me to say thes