Vicki A.
The worst!…
I found this to be the absolute worst service and not even worth $19 a month! I think these these vets are on call to make certain you’re not covered! Case in point: my dog started vomiting and then began to shake violently. She was lethargic and spinning around. Vet said it was critical and she needed to be seen within 24 hours but not an life threatening. What a joke!
Response from PawpAug 10, 2021
Hi Vicki! I'm so sorry you were not happy with your experience. Our vet deem the situation an emergency based on the behaviour during the video call, and if it is not deemed an emergency they cannot activate the emergency fund. They are trained in emergency triage and are always working in the best interest of your pet!



