Paul RichPaul Rich I International Official Store
Paul Rich (paul-rich.com) has 504 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Jewelry & Watches · Huntington, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · New York, New York
Excellent
Jewelry & Watches · Brooklyn, New York
Excellent
504 approved reviews, newest moderated first
Maja
I received the order on time. Quality is good, customer service was really helpful with picking a gift for Christmas. Good order. I will come back for more next year.
Response from Paul RichNov 25, 2019
Hi Maja! Great to hear that. We will be happy to assist you further anytime.
Alicja
Amazing watch! I really love it and the delivery was very fast! I will for sure buy another one soon.
Response from Paul RichNov 25, 2019
Dear Alicja! We are very happy to hear that, thank you so much!
Aleksandra R.
Awesome watches :) I was really suprised by the quality of watch! It is 10/10
Response from Paul RichNov 25, 2019
Thank you Aleksandra, your opinion means the world to us.
Karol C.
Good customer service!
Response from Paul RichNov 25, 2019
Hi Karol! Thank you so much for your kind opinion.
Natalia S.
The watches are of best quality and have a luxurious feel. The design is unique and they look just great. Highly recommended!
Response from Paul RichNov 18, 2019
Hi Natalia! Thanks for your feedback! Your opinion means the world to us!
kund
The watch looks great but one downside is that the watch gets very cold, especially the bracelet. The watch was very cold when it was delivered and is always cold when I put it on. However, as soon as I put on the watch does the cold fade away after some minutes but it is very irritating that the watch always is cold when I put it on. btw is the place that the watch gets kept warm.
Response from Paul RichNov 17, 2019
Dear Kund, Thank you for your review. We are happy that you enjoy your watch appearance. Thank you for your kind opinion. As for the second part, I presume it is a bracelet watch. All our steel watchbands are made of top quality stainless steel. We are making every effort to made our watches as comfortable as possible. Regrettably, there are some matters that we cannot do anything with, such as the metal temperature and the fact, that it conducts heat away. We believe that you will get used to it shortly and it will be nothing but pleasure to wear your watch.
Piotr K.
Outstanding customer service and really great product with fast delivery! Hubert was really helpful during purchasing process, I will definitely come back to them in the future!
Osi
Ich habe eine star dust in Silber bestellt nach 4 Wochen ist die Uhr angekommen, in schwarz! Jetzt muss ich die Uhr auf eigene Kosten zurück schicken, ich weiß nicht ob ich das Geld für die retour wieder kriege. Außerdem wurde mir ein Nachlass von 10 % zugesichert für die Verzögerung und ein Gutschein gut beides habe ich bis heute nicht erhalten
Response from Paul RichOct 21, 2019
Hi Osi, apologies for the mistake with watch colors. You of course do not have to pay anything for the return. We are sincerely sorry for the mistake in our warehouse and we'll do our best to solve this issue as fast and convenient as possible.