patriciaspetals.comReviews of patriciaspetals.com

Like everyone else, I wish I’d read the reviews first. Scam! And I put out to the universe that karma is a no joke. And if they knew my dear aunt that passed that didn’t get her flowers they’d be terrified. She didn’t put up with BS in living so I already know what she’s finna do in the afterlife. Jokes on them.

This site is a sub ordering site and do not deliver on time. Customer service clearly does not know their job. Do not order from this so called Patricias Petals.

Would like to give 0 stars. Ordered flowers for my sisters Birthday and on day of delivery at 6:30 got email saying due to supply issues they were unable to delivery and I would get a refund. Do not order from them.

If I could give this business a zero I would. I ordered a beautiful, on line, easel spray for my aunt's funeral. My bank account was charged $ 171.00 that very day. On the day of the funeral, I received an email, not a phone call, just as the services were beginning. (I live out-of-state.) Due to "supply services" my order was cancelled. I called and expressed my anger. Afterwards, I received another email, expressing apologies and stating I would receive a refund within five days. Today is number five, and no credit to my bank account in sight. Additionally, the same day I gave out my debit card number, an fraudulent charge over $1000 was attempted on my checking account. Of course, this could just be a coincidence, but I am looking into this some more.

Wish I would have read these reviews! I had the same experience, ordered a $90 deluxe/premium, got a phone call the morning of my uncle’s 4 hr away services saying their supply truck did not deliver their supply of blooming plants, but they could do a green plant that was comparable. Luckily I DID attend the funeral and saw the sorry little “comparable” arrangement and took pictures. The base was the size of my hand. After emailing back & forth several times, they gave me a $15 credit, which is a total joke. That arrangement was definitely not worth it! GO SOMEWHERE ELSE FOR YOUR FLOWERS!!

This is the absolute WORST customer service I've EVER encountered in my life!! I called two days in a row trying to inquire about their services, that was yesterday and today. The same girl answered the phone. The questions I asked were very simple. I had general questions about delivery time, size of bouquet, etc., because you can't tell, for sure, by their website. Each time the girl, who spoke very broken English, by the way, continued to talk over me, interrupt me and answer questions I didn't ask. This caused me to have to continuously start over and repeat myself....very, very frustrating; however, I was very patient and respectful in my interaction with her. Then, moving forward, the website wasn't working properly. It wasn't applying the "supposed" discounts at checkout, etc. Also, in order to get the discount, you have to sign up to their website. Then they have to send the code to your email in order to retrieve and apply the discount. If all of that wasn't bad enough, they're playing this shell game, in which they say there's a sale, then rob you of it with a $16.00 fee. At the end of my conversation, I asked the girl what the fee was for, so I would have a clear understanding of what I'm spending my money on because I'm not in the habit of just handing over money and not knowing what I'm being charged for. To ask and provide this information is the nature of busines....Business101, I would think. She then said, rather rudely and abruptly, "You can choose somewhere local if you don't want to pay the fee." Of course, I already know I can choose or choose not to spend my money wherever I like without her flippantly telling me so. Additionally, this was without her ever answering my basic and general question. She then proceeded to hang up on me. This arrangement was for the mother of a very good friend of mine. My friend is a business woman, not only in that area but a nearby, highly populated metropolitan city. She sends arrangements, gift baskets, etc. as a regular part of her business to court new business and for retention of existing business. She will definitely be hearing about this as a forewarning to NEVER, EVER use this low rate, incompetent business and I'm sure she will be sharing this, as a heads up, to her many, many industry friends and the like. This was so ridiculous, sad and a total waste of my time. Honestly, now that I've read the rest of the reviews here, I'm beginning to see it was a blessing in disguise. From what I have determined, I probably would not have gotten what I ordered and it would've turned out to be an even bigger mess in the end. Rudeness to cover up incompetency has got to be one of my greatest pet peeves. I really wish I could've given them a 0 rating. I "almost" apologize for my long rant about this, but it was so warranted that it could not be helped.

the arrangement/item ordered online was not what was sent. the arrangement sent was not as nice as what was originally ordered and for $50 that is disappointing. called 3 different days, was told I'd get a call back. never received a call back. terrible customer service. FIRST time ordering with them, NEVER again!

They did the same thing with me; I made the order 3 days in advance, i called them a day before the service, just to make sure they got the order and it will be there on time. They assured me that everything is on time, but i received a message on the day of the service, just 20 mins before the set delivery time, asking me to change my order and divert delivery to a home address!!! This was a funeral service, you cannot make mistakes like this in a situation like this!!!!!! I told them that this is not an option, they hanged up the phone! A lawsuit is brewing.