Yvette R.
One star is not low enough
One star is not low enough! I ordered a plant for my friend one week before her husband's funeral. On the funeral day, I called my friend to check if she had received the plant. To my dismay, the plant had not been delivered (keep in mind the store advertised same-day service). I immediately called Patricia Petals. After several calls and emails, The clerk said the driver delivered the plant and would send me a picture. First, the picture of the plant looked like a grocery store plant: No ribbon, No decorative container, and No card. AND secondly, delivered to the WRONG ADDRESS! By this time, I'm in tears. Later, I received an "apology" email for substituting the plant; however, I was charged for the plant delivery (to the wrong address). I then sent a picture of my friend's home and the picture from the driver back to the company as proof the plant was not delivered to my friend's home/address. Finally, I received a refund. A refund was not my desire. My desire was for my friend to receive a love plant from me during her time of sorrow. I will NEVER use or recommend this company.


