patriciaspetals.comReviews of patriciaspetals.com

I had a great experience with Patricia's Petals! I needed a plant for my Mom's funeral. The 1st company I tried sent me an email 2 days before the funeral saying that they couldn't deliver my plant because they had no available florist in my area. I was shocked. So I frantically went online to look for another florist and saw Patricia's Petals. I placed an order for a premium peace lily. It was delivered for my Mom's funeral and was beautiful. Had 2 small extra branches in it with a dragonfly on 1 branch. I found out that the dragonfly has a spiritual meaning which is the Light of God. This has made my plant so much more special. I now have it at home by my mom's photo. I am so pleased.

This florist (Patricia Petals) phone number +18442922244(is the worst they ruined what was suppose to be a beautiful sentiment for a loved one they delivered arrangements that I didn't order . I orders something completely different I wish that this buisness is shut down!!! They have Off shore operators who has no real knowledge. I give them no stars . I say that anyone in the US should start a reputable online florist service with US citizens that have staff that are reachable No shade at all but this is ridiculous... they had no direct number for drivers, they have no tracking package method, only emails. The worst ever!!! I have officially decided that i am not giving my money to companies like this anymore. Please shop around before giving any of these companies your money . And they are not even BBB Approved something I made a mistake with not checking prior to ordering

This company is a scam!!!! Don’t order from them. I ordered flowers for my mother-in-law’s birthday in plenty of time for delivery on her birthday. After they have my money, they start with their calls and texts. I called back. They wanted to know if they could deliver the next day. I asked why. They wouldn’t answer just kept asking if they can deliver tomorrow. I reluctantly said okay, but they’ll be late for her birthday. Afterwards, I continued to receive texts to call. I texted and said I already called back and they can deliver tomorrow. This morning I receive a text that says since I didn’t respond in time (which I did!), it wouldn’t be delivered until 4 days late. I said to cancel my order. They wouldn’t even respond when I asked if my previous communications were even noted. They then had the nerve to say it will take 3 business days to get my money back to me. I said I want it back now. We’ll see if I even get it back. I’m 100% convinced this “company” is a scam. I’m contacting my credit card company to get this charge reversed. What a mistake to not check this “company” out first!

Terrible business! Avoid this florist. I called the person who was supposed to get the flowers and they never received them. So, I called the florist and explained that they didn't get the flowers. The florist said they were delivered the previous day at 4PM. So obviously the delivery went to the wrong location. After multiple phone calls to the florist, they kept on insisting that they would let me know after their investigation. I repeatedly told them that I don't care about their investigation. I reminded them that their obligation is to deliver the flowers to the correct location. I threatened to cancel the charge transaction and leave negative feedback. Eventually the flowers got delivered however I am leaving negative feedback because they haver terrible customer service skills. Buy from another florist!!!

I cannot believe I did not read the reviews before I ordered flowers from here. When I called yesterday on 6/28 for my sister's birthday, I was told in no uncertain terms that my flowers would be delivered on the same day, on 6/28. I received a phone call an hour later saying there were" supply difficulties." I spoke to someone and explained that I needed the flowers delivered that day, and I could change the type of flowers. The person I spoke to said, no problem, they would make it happen. SO, I called back 2 hours later, and they said they "attempted to deliver the flowers, and could not reach the recipient." I called back and reminded the person that I wanted the flowers left at the doorstep, and my sister might not answer her phone. Again, the person said, We will do this. Then, a THIRD time I called to confirm they had been delivered, and I was told Sorry. It will happen tomorrow. I was very upset, and said I should receive a discount. Then I called at 12pm on 6/29. The person said they would deliver the flowers soon, and that they would email me with confirmation of the flowers being delivered. At 5:30pm, I still had NOT received a confirmation. I called AGAIN. This time I was told that the flowers were reduced a ridiculously small amount by $5 and that the flowers would be delivered on 6/30. I was irate on the phone, and said they were already over 24 hours late, and they must be delivered today. And only then, did the person, say they would do this. The fact that I was not given a significant reduction if not given the whole thing as a complimentary gift, given how poorly this was handled is absurd. They were finally delivered at 6pm. I spent over 1.5 hours dealing with this. I could have ordered flowers and had them delivered on the same day by another place and it would have taken 15 minutes total. In addition, their advertising was a straight out lie, indicating that they are located in every location when in fact they are operating god knows from where. DO NOT USE THIS FLOWER COMPANY!

The delivered flowers were left on a front porch in the full sun, in-front of a glass door, in 95 degree weather. There was an alternative location with protection (shade) on either side of the door if one would have looked! My phone number was on the card...yet no call or announcement (door bell ring) that delivery occurred. No info on thw delivery card/sentiment card of what florist delivered. Patricia's Pedal Customer service left me on hold indiffinately. No satisfaction. NO info as to what local florist made and delivered so can't get local satisfaction. Bad bad

DO NOT USE THIS FLORIST!!!!!!!!!!! This has been a horrible experience. I called Monday morning for an arrangement to be delivered on Tues before 3:00p.m., when I got to funeral parlor it was not there. When I called about the arrangement, I was told by the women answering the phones that I had called and changed the time for Wednesday 11:20. I called her a liar. Then she asked to please hold on a minute, when she come back on, I too was told they said they are having a problem with driver (same as previous reviews) I told them to cancel my order and refund my money. I asked her if the arrangement had been made and was put on hold again while she investigate further. I never got a straight answer from them. Again, I called them liars and said I want to talk to manager, I was put on hold. A women came back on the phone and said they would cancel my order and refund my money. I was so angry I called them liars again. I will have to check my bank account to make sure they did not remove the money from my account. Margaret Krieg-Allman Baltimore, Maryland

Horrible. Made it seem like I was ordering from a local company in the town my friend lives in. Sent sympathy flowers and the arrangement was awful and did not have one flower in bloom...was a bunch of greenery. Looked nothing like what I picked out or paid for. Very poor customer service also.