Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Langford, M.
Nov 7, 2023
Everything was great and Jim is the best.
Glad I found if yall . Jim is the best very helpful in the purchasing my concentrator.
Response from Oxygen Concentrator StoreNov 20, 2023
We're delighted to hear that everything was great and that Jim provided you with excellent assistance during your concentrator purchase. Your satisfaction is important to us, and we're here to assist you with any further needs or questions you may have. Thank you for choosing us, and we're glad you found us too!
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Richard
Nov 7, 2023
Good Communication
I always feel that I am dealing with honest, professional people. They do what they say they will do.
Response from Oxygen Concentrator StoreNov 20, 2023
We appreciate your trust in our team and your kind words about our communication and professionalism. We aim to provide honest and reliable service to all our customers. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. Thank you, Richard!
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C E.
Nov 7, 2023
Friendly
Friendly, knowledgeable service reps. Shipped immediately, received in two days.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for your positive feedback about our friendly and knowledgeable service representatives. We aim to provide efficient service, and we're glad to hear that your order was shipped promptly and received in a timely manner. If you ever have more questions or need assistance in the future, please don't hesitate to reach out.
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Bruni, J.
Nov 6, 2023
I would so give 5 stars except for the…
I would so give 5 stars except for the small Crack I have in the display screen. It doesn't appear to effect functionality...I guess it is cosmetic
Response from Oxygen Concentrator StoreNov 15, 2023
Thank you for your feedback, John Bruni. We're sorry to hear about the small crack in the display screen of your device. While it's reassuring that it hasn't affected the functionality, we understand that receiving a product with any damage, even if cosmetic, is not ideal. We aim for complete satisfaction with all aspects of our products. Please reach out to our customer service team to discuss this issue. We'd be happy to assess the situation and explore what can be done to resolve it, ensuring you're fully satisfied with your purchase. We appreciate your understanding and look forward to assisting you in making this right.
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Merritt, J.
Nov 6, 2023
Nick is a great help he always comes…
Nick is a great help he always comes through with what we are looking for. Look forward to his expertise every time!! Very knowledgeable. It’s been wonderful to work with him.
Response from Oxygen Concentrator StoreNov 20, 2023
We're thrilled to hear that Nick has consistently provided you with excellent assistance and expertise. Our team takes pride in offering knowledgeable and helpful service to our customers. If you have any more questions or need further assistance, don't hesitate to reach out. Thank you for your kind words and continued support!
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Verlander, J.
Nov 6, 2023
Pj did a great job
Pj did a great job - helped me thru out the pro cell and even called me after hung up. good guy!!
Response from Oxygen Concentrator StoreNov 20, 2023
We're delighted to hear that PJ provided you with great assistance and went the extra mile to help you throughout the process. Our team values providing excellent customer service, and it's great to hear that PJ made a positive impact on your experience. If you have any more questions or need further assistance, please feel free to reach out. Thank you for your feedback and for choosing our services!
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Elizabeth
Nov 6, 2023
The concentrator works well.
The concentrator works well. I'm happy with that. It's heavier than I expected. It's a little noisy. Thank you.
Response from Oxygen Concentrator StoreNov 15, 2023
Thank you for your review, Elizabeth. We're pleased to hear that the concentrator is working well for you. However, we apologize if the weight and noise level weren't quite what you expected. We strive to provide accurate product descriptions and specifications, and we appreciate your feedback as it helps us improve our communication with customers. If you have any questions or need further assistance regarding the use of your concentrator, please don't hesitate to reach out to us. We're here to help ensure that you're completely satisfied with your purchase. Thank you for choosing our product.
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Steve A.
Nov 6, 2023
No back order, quick delivery
Unfortunately, this was the third time I had to buy a concentrator the previous unit had almost 20,000 hours on it and I used to be an oxygen vendor. It was not worth the cost of repairing it. Respironics unit and it’s 2LPM capacity meets my wife’s needs and light weight is a plus and Respironics products are known for their inherent quality. My previous concentrator failed over the night on a Friday and I called this company on Saturday. They shipped out on Monday and Respironics products are known for their inherent quality. My previous concentrator failed on a over the night on a Friday and called this company on Saturday. They shipped it out on Monday and it showed up on our porch on a Thursday. Given it had to be shipped 1500 miles, a pretty decent turnaround time.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your experience with us. We're sorry to hear that you had to purchase a new concentrator, but we're pleased to know that you found a suitable solution with the Respironics SimplyGo unit and that our service met your expectations in terms of quick delivery. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
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