Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Airel, Ed & K.
Nov 11, 2023
Service was extraordinary
Service was extraordinary. Columns needed for Inogen. Were received in 3 days. Help to install columns was more than patient.
Response from Oxygen Concentrator StoreNov 20, 2023
We're delighted to hear that you found our service extraordinary and that you received the columns you needed for your Inogen in just 3 days. Your satisfaction is important to us, and we appreciate your positive feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, Ed & Karin, and for sharing your positive experience!
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Reed, L.
Nov 11, 2023
Great customer service & sales by Nick…
Great customer service & sales by Nick Vennatta fromAmerican Medical. Was very though in explaining all the products available and the different batteries and there time usage..
Response from Oxygen Concentrator StoreNov 20, 2023
We're delighted to hear that Nick provided you with great customer service and sales assistance, explaining the products and batteries thoroughly. Your satisfaction is important to us, and we appreciate your positive feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, Linda, and for sharing your positive experience!
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Sidney
Nov 11, 2023
It was delivered as they said
It was delivered as they said. Everything was in the package. No Problems.
Response from Oxygen Concentrator StoreNov 20, 2023
We're pleased to hear that your delivery arrived as promised with everything in the package and without any problems. Your satisfaction is important to us, and we appreciate your feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, Sidney!
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Orr, Norma J.
Nov 10, 2023
This is a reputable company. Used them since 20l6
They make your purchase easy and are very professional.
Response from Oxygen Concentrator StoreNov 20, 2023
We appreciate your loyalty and trust in us, Norma! It's wonderful to hear that you've found us to be a reputable company that makes the purchasing process easy and professional. Your satisfaction is important to us, and we're here to continue providing you with excellent service. If you ever have more needs or questions in the future, please don't hesitate to reach out. Thank you for choosing us since 2016, and for sharing your positive experience!
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Martha J S.
Nov 10, 2023
Chris (Chris Hollis) was really very…
Chris (Chris Hollis) was really very good in presenting all of my options; not just selecting brand/model but also the different payment methods. He was very, very prompt when I called/emailed to return my phone calls/emails. His follow-up was excellent too!
Response from Oxygen Concentrator StoreNov 20, 2023
We're delighted to hear that Chris Hollis provided you with excellent assistance in presenting all of your options and ensuring a smooth purchasing process. Your satisfaction is important to us, and we appreciate your positive feedback about Chris's promptness and follow-up. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us, Martha, and for sharing your positive experience!
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Katrina M.
Nov 10, 2023
we ordered was not right…
the first one we ordered was not right for us so we returned it and got the right one. the transaction was easy wich made things very nice
Response from Oxygen Concentrator StoreNov 20, 2023
We're glad to hear that despite the initial order not being the right fit, the return process and getting the right one was easy for you, Katrina. Your satisfaction is important to us, and we appreciate your feedback. If you ever have more needs or questions in the future, please don't hesitate to reach out – we're here to assist you. Thank you for choosing us and for sharing your experience!
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CustomerMerrily
Nov 9, 2023
No pressure to buy one product over…
No pressure to buy one product over another. Just thorough explanation of pros and cons of each. Answered all my questions accurately and knowledgeably. Helped me deal with slow medical providers.
Response from Oxygen Concentrator StoreNov 20, 2023
We're delighted to hear that you appreciated the thorough explanation of the pros and cons of each product and that our team answered all your questions accurately and knowledgeably without pressuring you. Your satisfaction is important to us, and we're here to assist you with your needs and any challenges you may face. If you ever have more questions or require further assistance, please don't hesitate to reach out. Thank you for choosing us, and for sharing your positive experience, Merrily!
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M, M. M.
Nov 9, 2023
SALES REP WAS CONVINCING AND EAGER TO…
SALES REP WAS CONVINCING AND EAGER TO ANSWER QUESTIONS. UNIT WAS MUCH HEAVIER THAN DESCRIBED AND COULD NOT BE USED. EXORBITANT "RESTOCKING FEE" WAS OUTRAGEOUS AND ENSURED MY RELATING THE EXPERIENCE TO OTHERS NEEDING PORTABLE O2.
Response from Oxygen Concentrator StoreNov 15, 2023
Thank you for your patience, Maureen. After conducting an internal investigation into your case, we've decided to refund your restocking fees. We understand the importance of customer satisfaction and acknowledge the inconvenience this situation may have caused. The refund has already been processed and should reflect in your account within a few days. We appreciate your feedback as it helps us improve our services and policies. If there are any other issues or further assistance needed, please don't hesitate to contact us.
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