Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store Reviews | Read Customer Reviews of oxygenconcentratorstore.com

Oxygen Concentrator Store reviews

10,527 approved reviews, newest moderated first

Oakley, S.
Nov 4, 2023
A+ service
I appreciated the expertise and patience of the sales people. I had to exchange one concentrator model for another, and they were super helpful in expediting the replacement before I had to travel. A+ experience !!
Response from Oxygen Concentrator StoreNov 20, 2023
It's wonderful to hear that you had an A+ experience with our sales team and that they were able to help you with the exchange process efficiently. If you ever need further assistance or have more questions in the future, please feel free to reach out. Thank you for choosing us!
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Veras, R.
Nov 4, 2023
The fast service the knowledge of the…
The fast service the knowledge of the person who took my ordef
Response from Oxygen Concentrator StoreNov 20, 2023
We're glad to hear that you appreciated the fast service and the knowledge of the person who assisted you with your order. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Thank you for choosing us!
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Cynthia S.
Nov 4, 2023
Tired on trying to find honest trust worth customer service and sales
Ordered a concentrator from the Oxygen concentrator store. I was not given all the specs and maintance on the unit. While speaking to customer service. I learned there were things, I didn't like about the unit. I called within 48 hours to cancel. The unit showed up on my door step with no signature proof. I had to pay half of shipping. To ship it back and Oxygen concentrator store sent an email stating that if package was opened, which it wasn't they would pro rate my refund. I was a loyal customer for 6 years but ended up with two bad units that had same issue. Chemical exhaust type fumes from the units. Sent both units that were under warranty in. We will see if they stand by the second unit and fix it. I am just so done with sales people who lie to get a sale. It is what, it is...
Response from Oxygen Concentrator StoreNov 8, 2023
We're truly sorry to hear about your experiences, Cynthia. It's our commitment to provide honest and trustworthy customer service, and it's disappointing to learn that this hasn't been the case for you. The issues you've encountered with the units and the return process are concerning, and we take them seriously. Please rest assured that we will review the handling of your return request and the communication regarding the return shipping and refund process. We understand that trust once broken is hard to rebuild, but we would like the opportunity to make things right. Our customer service team will be reaching out to you to discuss this further and work towards a satisfactory resolution. Your loyalty over the years is highly valued, and we're committed to upholding the trust you've placed in us.
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Flowers, P.
Nov 3, 2023
Very knowledge
Very knowledge. Answered all my questions in regards to models and brands. Highly recommend
Response from Oxygen Concentrator StoreNov 20, 2023
We're pleased to hear that you found our team knowledgeable and that they were able to answer all your questions about models and brands. If you ever need further assistance or have more questions in the future, feel free to reach out. Thank you for the recommendation!
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Donna R.
Nov 3, 2023
No Pressure
Mez followed up the following week like I asked, which gave me time to compare products and warranties. The Caire Oxygen concentrator has the best warranty, best price with the larger battery, and already notified that it shipped today as well. Totally professional approach without constant phone calls. A+ in my book.
Response from Oxygen Concentrator StoreNov 20, 2023
Thank you for sharing your positive experience with Mez and your decision to go with the Caire Oxygen concentrator. We're glad to hear that you received the information and assistance you needed without feeling pressured. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. Your satisfaction is important to us, and we're here to help!
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Hale, D.
Nov 3, 2023
Quick response
Order was arranged and battery sent quickly.
Response from Oxygen Concentrator StoreNov 20, 2023
We're pleased to hear that you had a quick and responsive experience with your order. If you have any more questions or need further assistance in the future, feel free to reach out. We're here to help with any of your oxygen-related needs. Thank you for choosing us!
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Nelson, S.
Nov 3, 2023
It was a pleasure working with Nick
It was a pleasure working with Nick. He made everything as easy as possible and was a huge help to me. He answered all my questions in a knowledgeable way which made me feel much more comfortable.
Response from Oxygen Concentrator StoreNov 20, 2023
It's wonderful to hear that Nick provided you with excellent assistance and made your experience as smooth as possible. If you ever have more questions or need further assistance in the future, don't hesitate to reach out. We're here to help with all your oxygen-related needs. Thank you for choosing us!
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Diana
Nov 3, 2023
Fast service was not pushy gave a great price
Very nice honest. Was not pushy.price was good
Response from Oxygen Concentrator StoreNov 20, 2023
It's great to hear that you had a positive experience with the fast and honest service you received. We believe in providing excellent service and fair pricing to our customers. If you ever need any more assistance or have further questions in the future, please feel free to reach out. Thank you for choosing us for your oxygen-related needs!
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