oxiline.shopReviews of oxiline.shop

I ordered a blood pressure monitor from Oxiline on Sunday, Jan 19. Monday was MLK holiday. On Wednesday I emailed them as to why it hasn’t shipped but got no response. On Thursday it had still not shipped so I decided to cancel the order. I called and the person I talked to was very nice and apologetic and cancelled my order immediately. He did say he then had one in stock and would send it out overnight delivery, but I had lost faith in the deal and turned that down. I received email confirmations of this and 2 days later my credit card payment was returned. I guess I have no real complaints except for the slow shipping, which made me nervous due to all the bad comments about this company around the internet. It all worked out for me in the end.

Ordered BP monitor on 1/16 with express shipping 2-3 days. Credit card was billed 1/17. Got an email 1/18 saying it shipped. Arrived in Jacksonville 1/22. Left Jacksonville 1/23. Later that day got message that severe weather is causing delay. Now it’s in limbo. Jacksonville didn’t even get an inch of snow. Sent several emails to oxiline no responses. No phone number on website. Offices are in Miami so snow isn’t a problem there. Guess they just have terrible customer service.

I placed my order for a scale on 12/10… still nothing as of 1/24. The company stated they were sending out another scale on 1/13. There’s been no update on shipping since 1/14. Hopefully they will refund the amount or I’ll have to dispute the charge. Please stay away from this company!

My advise to oxiline is to shut down. Stop taking customers hard earned money.

I ordered an item from Oxiline on the 18th. Oxiline indicated that it had been shipped! I contacted UPS on the 22nd and found that they did NOT have the item. I called Oxiline on the 23rd and found the item was still in the warehouse. It HAD NOT been shipped. This is unacceptable. Their poor customers are expecting to get the item within 4 business days but it’s actually going to be more like 6-8 business days. Horrible

Jan 4th ordered 2 of the Tens 2 Pro units and 1 extra pkg of pads. On Jan 15th, I received one Tens 2 Pro unit and 2 extra pkgs of the pads. I have emailed, tried to call, reported to Paypal, which is the payment method I used and they have not gotten a response from these people either. They don't respond to email and they won't let you speak to a person when you call their phone number; they tell you to email them, which results in no response. I don't know what to think but I would not recommend the company to anyone.2/6/25 Finally got someone who emailed me and they have delivered the second unit. I will change my star qty to 3 just because I did get the unit but it took a lot of time and emails to get it.

I inadvertently purchased two of the same unit and needed to return one. The return was easy and credit back to my card was a snap. The unit that I kept performs perfectly and is incredibly user friendly and accurate. Kudos to the entire team.

Returned an item to them and I can't get them to respond to my emails now. I had to dispute with my credit card. The reviews on their website are fake. Any negative reviews aren't shown. (obvious since there are no 1, 2, or 3 star reviews on anything. Device reported oxygen levels of 128%. They also said item was available to ship immediately and it took 2 weeks. I'm considering a complaint with the attorney general for consumer fraud on the fake reviews and the dishonesty regarding their return policy. They respond to the negative comments here because they want to act like they are proactive but they are not.