oxiline.shopReviews of oxiline.shop

Does not respond to emails. On February 12 they said that a replacement would be sent. Have since sent 4 emails and no response. Do not purchase from this company.

I would give them 0 stars if that was a choice. Customer service doesn’t respond at all. Ordered the unit on Feb 4 with the added express shipping. Emailed them several times to inquire if they received the order and if it was shipped to finally get an email back on Feb 11 letting me know it was sold out and they just received the more inventory. A label was created on the 11th and today is the 20th and the package is still in Miami. Is express post being shipped by bicycle ? Horrible customer service and deceiving express post. Will get my card company to do a refund.

I bought the XS pro blood pressure monitor 2025. It showed my pressure so ridiculously high like it has never been at the doctor office. Not to mention the cuff tightened so tight it was painful and all of me would tense up. sometimes it would give me error messages probably because I was so tense. I tried to contact the company online and no matter how many times I would try to access my purchase it would say I was not signed in. It would sign me in one place but would not let me address the issue of trying to get access to my receipt... Luckily I paid with PayPal so I was able to find the purchase on PayPal Now I am in wait and see mode hoping they will get back to me so I can return it... I would have just exchanged it. But now I want a return because if the next one has the same issue I will have a hard time trying to get the issue resolved a second time

The device was broke just on 2 days, how come

As a disabled senior, I appreciated Oxiline customer service. I spoke to Douglas who was patient and efficient in reviewing my concerns. It was corrected during my phone conversation. I would recommend Oxiline.

Very responsive customer service. Clear, effective and prompt communication.

I by mistake ordered 3 oximeters instead of the 1 which I needed. I returned the 2 unopened by UPS with a note about my mistake. However, I didn't save the routing # which was required for a return. Josh actually traced my returned items to the warehouse and I obtained a refund. He was extremely polite and helpful throughout several emails. Thanks Josh! Rob Robertson, MD

61% 1 Star Reviews. BUYER BEWARE!! Paid for Express Shipping. According to the website its USPS. Its not, they use Globalpost. No response or Replies from customer service. They tried to tell me initially their was a delay at the Canada Border, but they hadn't even shipped yet at that point. It's been stuck in Florida for the last 9 Days. DONT PAY FOR EXPRESS SHIPPING! Will update progress as necessary for review.