oxiline.shopReviews of oxiline.shop

My meter stopped working and I may have accidentally inserted the wrong end of the test strip with the blood sample into the meter. I contacted Oxiline customer support to ask if there's a way to fix the meter, and they offered a warranty replacement. I confessed that I may have caused the meter problem and also that I didn't feel that I was owed a warranty replacement because I may have damaged the meter myself. Warranties generally are not honored when the item is misused, but Douglas at Oxiline checked and they decided to honor the warranty anyway. I didn't expect it and didn't think I deserved it, but I'll happily accept the replacement meter. I cannot recommend Oxiline highly enough for supporting their customers.

I purchased a MD Pro Scale. It was defective. I called the company. They agreed to replace it. They kept their promise.

This place is a scam. I purchased a tens unit on the 17th with the promise that it would arrive by Christmas. It shipped on the 22nd or at least that was the claim. Is is now the 28th and the unit has not shipped at all. Ant contact to the customer service telephone line ends after an hour and it hangs up on you. Three emails have been sent and none replied to. Just avoid this place.

Ordered a smart scale directly from company December 14th well before Christmas with 3-4 day delivery. Received no communication when the scale didn’t arrive by day 6. Day 9 was able to speak with customer service who apologized, said they ran out of stock but were expediting shipment & provided a UPS tracking label & said it might make it for Christmas or just after. - much to my dismay they’re shipping ground from Los Angeles with anticipated delivery by January 7th - totally unacceptable!! Although they “empathize” with your concerns but they do a poor job of communicating & don’t meet commitments.

I have the blood glucose monitor and it’s just a better product than anything else I’ve tried. The customer service is also top notch-personalized, easy to reach, and caring!

received a oxiline smart scale md pro 1 month later after the order. also the product was not working properly. only measured the weight, was not even able to measure body fat %. the App said "measurement error". contacted customer service center. they proposed two options: 30% refund while keeping the unit and a full refund with my own expense to shipping back. I will choose the full refund option but I don't get why the shipping cost on the customer side. I strongly recommend not to buy oxilline MD pro. this is not SMART scale at all and even worse than my 20 years scale that is able to measure the body fat.

I order an scale and I was told it was going to arrive 3-4 days after order. Right now is day 25 and still not delivered. Reached out to them and they gave me a 20$ coupon for a next purchase (insulting to assume I will buy again from them after this) and no other compensations for this huge delay. Now UPS tracking number at least says that it will be delivered on January 2nd. I suggest people to look for alternative companies.

We did a lot of research to find the best product for the best price. This option had a lifetime warranty, where competitors only had a one year warranty. This product also did not require additional purchases for the product to be useable (like monthly pay apps) with never ending fees. Great customer service, as they also granted us a one-time military discount.