OutdoorMaster Reviews | Read Customer Reviews of outdoormaster.com

OutdoorMasterReviews of outdoormaster.com

4.0351 reviews
Outdoor & Winter Sports
600 W Terrace Dr, Suite A, San Dimas, California

Call Directions Website

OutdoorMaster

About OutdoorMaster

OutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)

OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.

Also known as: outdoormaster.com
Website: outdoormaster.com
Category: Outdoor & Winter Sports
Location: San Dimas, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 99% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Outdoor & Winter Sports, California

Play Hurling
Outdoor & Winter Sports · Los Angeles, California
Excellent
86 reviews
86
Black Rifle Depot
Outdoor & Winter Sports · Bakersfield, California
Excellent
500 reviews
500
FBsport
Outdoor & Winter Sports · City Of Industry, California
Excellent
131 reviews
131
VS Athletics
Outdoor & Winter Sports · Torrance, California
Excellent
5 reviews
5

OutdoorMaster reviews

351 approved reviews, newest moderated first

Mhirone
Apr 16, 2026
Their products are stylish and high…
Their products are stylish and high quality. Customer service also has been great when I needed an exchange for a bigger helmet size.
Response from OutdoorMasterApr 17, 2026
Thank you so much for your kind words and support! We’re delighted to hear that you like the style and quality of our products, and that our customer service was able to help with your helmet exchange. We truly appreciate your feedback and hope you continue to enjoy your new helmet!
Report
Ricca M.
Apr 15, 2026
Quick fix when UPS delayed my order
Quick fix when UPS delayed my order. Everything was addressed within one business day and happy with the service. Thanks Effy!
Response from OutdoorMasterApr 17, 2026
Thank you so much for your kind words and for sharing your experience with us! We’re very happy to hear that the issue was resolved quickly and that you were satisfied with the service. Your support means a lot to us.
Report
Gunter N.
Apr 1, 2026
Quick and professional solution
A measuring test at home said I should get a M helmet but found out later that it was too small, contacted them about a replacement and everything was handled properly and quickly. Took pictures of the return and right away got confirmation on the replacement having to pay for return shipping for an exchange wasn’t fun but worth it because of how quickly the issue was resolved.
Response from OutdoorMasterApr 2, 2026
Thank you so much for your kind feedback! We're really glad to hear that our team was able to resolve the issue quickly and that the replacement process went smoothly for you. Your understanding and patience mean a lot to us.
Report
M T.
Mar 28, 2026
Excellent products, and super responsive customer service.
I use several Outdoor Master products for skiing, and they have been excellent in build quality and value. Had an issue with an order which was damaged in transit by the delivery company, and the customer service at Outdoor Master was super responsive in resolving the issue quickly.
Response from OutdoorMasterMar 30, 2026
We’re really happy to hear that you’ve been enjoying our skiing products and that you’re satisfied with their quality and value. We’re also glad our customer service team could quickly help resolve the issue with your delivery.
Report
Nanc
Mar 25, 2026
Appreciate the Quick Support
I didn't expect to receive the reply within several hours for an order I made several weeks ago. Thanks so much for the support from the OutdoorMaster Team and the service agent Effy!
Response from OutdoorMasterMar 26, 2026
Thank you so much for your kind message! We truly appreciate your support and your recognition of our team. It was my pleasure to assist you. If you ever need any help in the future, please feel free to reach out. We’re always here to help.
Report
Laurie N.
Mar 24, 2026
A well made product.
A well made product.
Response from OutdoorMasterMar 26, 2026
Thank you so much for your kind review! We’re really glad to hear that you’re happy with the quality of the product. Your support means a lot to us, and we truly appreciate you taking the time to share your feedback.
Report
Pure I.
Mar 24, 2026
Fantastic customer support
Fantastic customer support. Don’t hesitate to buy from this company.
Response from OutdoorMasterMar 26, 2026
Thank you so much for your kind words! We truly appreciate your support and are very happy to hear that you had a great experience with our customer service. If you ever need any assistance in the future, please feel free to reach out. 😊
Report
Maynard P.
Mar 16, 2026
Kudos to Effy and Iris Customer Support
The entire Support Team associated with OutdoorMaster did an excellent job in meeting our expectations in exchanging a ski helmet for our son, by understanding the request for initially a refund, then rising to the occasion by offering the opportunity to allow the ability for my son to enjoy a more suitable replacement helmet and at no significant cost difference. The experience involved a support team of individuals who pulled together for the customer by communicating exceptionally well which is much appreciated in today’s busy society. Thank you!
Response from OutdoorMasterMar 23, 2026
Thank you so much for your kind words! We truly appreciate you taking the time to share your experience. We're really glad we could help find a helmet that works better for your son. If you ever need anything in the future, please don’t hesitate to reach out. 😊
Report