OutdoorMasterOutdoorMaster® believes that all of us deserve the opportunity to enjoy the joyful experience of participating in outdoor sports. As we were unhappy with the general situation of good outdoor gears costing way too much money, we now have our brand to bring cutting-edge technologies to mid-priced products.What's more, we had become, in 2021, one of the Official Supplier to the U.S. Ski Team named by The U.S. Ski and Snowboard Association (USSSA)
OutdoorMaster (outdoormaster.com) has 351 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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Outdoor & Winter Sports · Los Angeles, California
Excellent
Outdoor & Winter Sports · Bakersfield, California
Excellent
Outdoor & Winter Sports · City Of Industry, California
Excellent
Outdoor & Winter Sports · Torrance, California
Excellent
351 approved reviews, newest moderated first
Ian
Excellent pump. Very quite and quick. Used it a lot. We use it connected to lithium golf trolley battery which we can then blow up paddle board nearer the water. Just gathered a few connections to get it connected. Saves being close to car .
Response from OutdoorMasterMar 10, 2025
Hello Lan, Thank you for your feedback! We're so glad the pump is working great for your paddleboard adventures! Nice day!
Erik M.
Mistakes were made, but accountability was maintained and the situation was made right. I ordered googles and a helmet for a skiing event and paid for the expedited shipping. Neither items arrived on time and the helmet was severely delayed. Outdoor Master refunded my shipping cost without question and stayed with me throughout the process of the helmet being stuck in transit. There were never excuses or punting of responsibility. The products are quality and the service did the best they could provided the struggles.
Response from OutdoorMasterMar 10, 2025
Hello Erik, thank you for your understanding and kind words – we're glad we could resolve the issue and appreciate your support!
Tyson
I tried other earbuds in my ski helmet and they just hurt my ears. These do not! And they sound quite good. Easy to operate even when they are in your ear flaps. Big clicky button.
Response from OutdoorMasterMar 10, 2025
Hello Tyson, thank you for sharing your experience! 🎧 We're thrilled to hear the earbuds are comfortable and sound great in your helmet!
D G.
Terrible customer service.
Response from OutdoorMasterMar 10, 2025
Hello D, Thank you for your feedback, and we sincerely apologize for any frustration you’ve experienced. We’ve already reviewed your situation and have sent you an email to address your concerns. Our goal is to resolve this as quickly as possible, and we appreciate your patience as we work toward a solution. Please feel free to reach out if you have any further questions or if there’s anything else we can assist with. We’re committed to providing you with the best possible service. Have a nice day!
Fabie S.
Keine Kaufempfehlung Utopisch teurer Rückversand, schlechte Kundenbetreuung!!!! Bestechung, dass man gute Bewertungen abgibt-furchtvar. Daher anpassung meiner Bewertung
Response from OutdoorMasterMar 6, 2025
Bonjour, merci pour vos aimables paroles ! Nous sommes ravis que vous aimiez notre sélection et que vous trouviez nos produits attrayants et abordables. Si vous avez des questions ou si vous avez besoin d'aide, n'hésitez pas à nous contacter. Bon shopping ! 😊
Emma M.
Bought a pump for my paddleboard in August. Quick delivery and excellent performance from my pump. When I had an issue with a part, Iris from customer service responded promptly and arranged a quick replacement. Excellent service, I also got a great price compared to the same product elsewhere. Highly recommend.
Response from OutdoorMasterMar 3, 2025
Hello Emma, thank you for your kind words! We're thrilled to hear that you're happy with your pump and our customer service. Iris will be delighted to know she can assist you quickly. We truly appreciate your support and recommendation—enjoy your paddleboarding adventures!
Dan
Ordered some Falcon Goggles, they were fantastic. Worked really well with my Smith Helmet. Only downside is not being able to order additional Zeiss lenses at the moment. Would give 5 stars if more stock available.
Response from OutdoorMasterMar 3, 2025
Hello Dan, thank you for your great feedback! We're so glad to hear that the Falcon Goggles worked well with your Smith Helmet. We completely understand your frustration with the lens availability, and we're working hard to restock them. We appreciate your patience and hope to have them available soon! Thanks again for your support!
david L.
Easy to navigate on the website. I like the helmet I bought. I did not care for the automatic discount. Why not price the items correctly to begin with?
Response from OutdoorMasterMar 3, 2025
Hello David, thank you for your feedback! We're glad to hear you found our website easy to navigate and that you like the helmet. We apologize for any confusion caused by the automatic discount. We aim to offer promotions to give customers the best possible value, and we appreciate your input on this. If you have any other questions or suggestions, feel free to reach out!