Otter.aiReviews of otter.ai

Send too many unsolicited emails to other email contacts on the background which is very unprofessional. Also send too many chats in the meeting room when invited.

If you're looking for a way to discreetly record conversations, find something else! If you're just looking for transcription, it's pretty good. Sadly, Otter stops recording when you're phone screen locks, and there appears to be no way to run it in the background. Otter's developers apparently do not comprehend that there are VALID reasons to secretly record some conversations, and many jurisdictions, such as mine, permit such recordings to be used in trial--as long as one person to the conversation is aware of the recording. In my particular job, privately recording certain interactions is precisely what I am supposed to do. Consequently, for my purposes, Otter was a waste of $100. The inability to use the app to privately record should be made clear up front. The failure to do so is very misleading.

I ordered otter al and i had two choices of one year subscription of monthly. the one year plan was 99.99 and the monthly plan was 16.99. I selected the monthly plan but after i saw my charges to my debit card, they decided to go ahead and bill me for the whole year. Then i submitted a request for a refund for the service, I still havent been contacted by the company. They have no chat of phone number. Beware of this company. My advice is to not subscribe. Im submitting a complaint to the florida attorney generals office if im not contacted soon.

Do not give Otter.ai your credit card information. Without warning or authorization Otter started hitting by credit card for multiple ProPlan memberships - for other people!! Also the service starts eavesdropping on meetings that you didn't ask for, and some meeting have multiple Otters attending, confusing!! Otter is the worst company I've ever worked with, they should go bankrupt. Positive reviews are mostly shills I'm sure.

This review is not about the quality of the product Otter.ai offers but rather about the scammy service they offer. I registered an account with them and without making any use of it or sending any invites myself, invites were sent to emails in my google account, including high profile people inviting them to join my Otter.ai space. I believe this is a violation of GDPR rules, I never requested it to do that, it was embarrassing and I had to respond to people forwarding me these emails they received and I had to state that I didn't initiate this action. I contacted their customer service and did not get response. I am entitled to know exactly who was sent this email and be able to rectify this situation.

i've been using Otter since 2020 and it's been a game-changer. I mainly use it for transcribing interviews and it has literally saved me 1000's of hours. The accuracy of the transcription and speaker recognition has improved and I'm usually able to fill in the gaps when it misses something.

Lousy transcribe for an .mp3. It transcribes one sentence sometimes one word at a time. You have to spend hours joining together fragments of a transcription. I purchased clipto.com and it does a much better job. Furthermore I submitted a sample to otter to ask can this be improved? TWICE. No response from their support. !

No support. I have paid for the Pro version but it worked on one recording and despite them continue to bill me has never worked on any others. It says I have to upgrade or that I have used all my minutes. No reply from support. It is a shame as the product is ok, although very expensive. Just does not work I will look for another product and email everyone on my course to find a different product.