Shreya D.
They have arbitrary charging practices
They have arbitrary charging practices. I don't know when my account became a team account, emails were sent on my behalf. And someone opened a document and I was charged 9 dollars.
Response from Otter.aiSep 14, 2026
Thank you for sharing your feedback. We'd like to look into this further and find the best way to address your concerns. For the fastest resolution, could you please submit a ticket with our support team here: http://help.otter.ai/trustpilot This will help us gather the details we need to resolve the issue as quickly as possible. We appreciate your patience and the opportunity to make this right.



