Opticalfactor is listed under Vision & Hearing.
Opticalfactor (opticalfactor.com) has 351 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Lyle W.
The worst experience. Ordered glasses in May got them in July. Customer Service was lame. The website looks a lot nicer and is a facade to the real customer experience. Optical Factor glasses are sooooo cheap. These are seriously the cheapest glasses. A shame! Do not order from here!
Holly B.
This company is horrible. I placed an order for customized sunglasses and all I get is emails from them saying "These are sunglasses you ordered customized to polarized aka transitions. I told them yes that is my order. I cycle, kayak, etc and it goes from sun to shade fast I need sunglasses to change accordingly." They keep sending emails and not completing my order as I ordered.
Jeannette
purchased a pair of bifocal sunglasses for my dad and when he received them Rx was incorrect and I paid additional $20 to remove the line from the lenses. They do not have a live person everything is through emails they don’t take any accountability for their mistakes. We spent weeks going back and forth explaining our concerns. I finally decided to take the lost. I warn everyone do not purchase from this company also know your glasses are coming from China it’s not a US company.
Tom M.
The frames took much longer to get here than expected, even though I paid for expedited shipping. When they arrived, I can honestly say I’ve received better giveaway sunglasses than the ones that I paid over $65 for. Do yourself a favor and shop elsewhere.
Andrew J.
Cheap frames that break. Frames broke after 6 months of normal usage while stored in case. Ordered from opticalfactor.ca.
Brian
been weeks. still no glasses.
Sam
I should have checked here first, over 6 weeks and they keep telling me they are going to ship soon. I paid with PayPal and I hope they will refund my money because it is now over 36 days and when I email them they tell me that they are working on the order. On
Luc
Do not order from this chinese site, it's a scam. they sell polarized glasses but they are not. The frame is CHEAP. they are not worth more than $5 but selling them $50.00( with a big discount).I thought it was an American site.. No, mainland chinese. Be careful
