Jay W.
All these reviews are accurate
All these reviews are accurate. So not waste your money with these people. Complete scam
Opticalfactor is listed under Vision & Hearing.
Opticalfactor (opticalfactor.com) has 351 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Jay W.
All these reviews are accurate. So not waste your money with these people. Complete scam
JC
Placed Order - March 16th. In case you're wondering, I'm writing this on May 5th. They claimed the glasses were in production on April 6th. THEN after it took forever, I got a message that said the frames were out of stock. Yes - out of stock after they were supposedly in production... That was April 21st - more than a month later than I placed the order - then they offered an alternate frame or a refund. I asked for a refund. Ask me if I've received that yet? Let this be a cautionary tale - spend your money elsewhere. I've ordered from other sites, and worn them before this one has even been put into production. If I could leave zero stars, I certainly would.
Jonvan
Cheap sport glasses. I broke and pair and they broke the first time he used them. They cut his face and could really damaged his eye. I tried to contact them and they wouldn’t even respond. I feel like I was scammed.
Ken F.
I was a little leary when I saw bad reviews AFTER I ordered. Was tracking the shipping from China closely. Then, within 3 weeks of my order (free shipping), I received my prescription sunglasses. Unfortunately, they arrived broken, which apparently occurred at the factory during lens insertion (did they not notice?). However, I sent images and received my replacement pair faster than the first.
sage
I paid extra for 4-6 Business Day shipping, and was later told that all orders have a 7-18 day shipping time to the US. So why the heck are you offering customers an option to pay extra for a service that you don't offer? That's called a scam. They also seem cheap and flimsy, I'm not sure they provide much impact protection. I wish I ordered from somewhere else.
Evangeline H.
This is the worst company you could ever order glasses from it's been 7 weeks and I still don't have my glasses yet they charged me $150 plus dollars and every time I ask about my glasses they send me excuses! I don't know what to do to get a refund they are just taking too long and they are not good and customer service they don't respond or they respond with generic messages! Do not ever order from opticalfactor.com
jon
Had a bad experience, glasses were poor and my review on the product wasn't posted/deleted.