OpticalfactorReviews of opticalfactor.com

I ordered the Hunter prescription glasses, because I liked the look of them and the reviews on their website were pretty good. Then I went to check the reviews on trustpilot and I instantly regretted that I already bought them. I placed the order and I had no response for the next week and a half, so I decided to contact them and cancel the order. I got a reply after two days that the order has been shipped and they can't do a refund (I wasn't expecting any given my experience with Chinese companies). I have received a tracking link and then came another week and some waiting for the order to arrive. I have to say, the item itself is brilliant. The glasses are superb and better quality than I was expecting for that amount of money. Prescription is spot on. Overall I would be very happy, if it wasn't for really bad customer service. If they fixed that and somehow shorten delivery time, I'd be buying from them all the time I need new glasses. I understand others had worse dealings with them, some had better, but I was sceptical in the beginning and now I think I'd be leaning towards buying my next pair from them, but adjust my expectations for delivery time to about a month with no contact. For £40 it's a risk I'm willing to take.

I just got my glasses and tried them on. I am glad I read all the bad reviews after I ordered them. Not sure if I love them, but I surely don't hate them. I feel like they were worth the money. As far as the ordering and delivery, I have no complaints.

My wife, son and myself all went and had our eye examination and the price we had to pay out of pocket has skyrocketed. Looking at the frames and glasses they had to offer on top of what we already had to pay, I didn't want to purchase from them and looked around shopping the internet. As a first time buyer, it took me awhile to understand the process to get what we wanted, but basically loaded our information we had been given from our last exam and then jump through hoops figuring out type of lenses, coatings, tints and frames in order to determine true cost, then add shipping charges is not a quick or easy process for a first time buyer. However we each did find a pair we liked and ordered. They eventually came but the information and tracking is not like Amazon, we received by USPS. I gave 4 stars only because it took longer to figure out how to order, then shipping charges on top of prices, which prices are good, but I won't place order again until shipping becomes less or free shipping offer drops under having to spend $100 per order when I only want to order a second set for myself and not whole family.

Glasses I received were not in the frame color I had ordered. After informing them of this I was told they would send another pair in the correct color and to just keep the other pair. Good result.

Wraparound prescription sun glasses glasses better than ones I paid hundreds for from my optician. Optical Factor prices are so reasonable that I thought they were a scam. I risked it and I'm very, very satisfied, so satisfied I ordered a 2nd pair in another colour in clear lenses for cloudy weather. I have a complex high prescription which local opticians struggle to get filled. Usually I have to limit it to long range or shirt but Optical Factor were able to fill my full prescription. While they still look a bit like bottle tops I can see very clearly long and short including reading. My only complaint is in ordinary frames the sizes are too big for my face so I can't purchase them.

I have bought from them 3 times. They usually arrive in 2-3 weeks from China. The price is very good if you use their discount codes 35% off etc. I use them for distance driving sun glasses. The polarized grey sunglass lens are very clear in my opinion and I am coming from Maui Jim and Revo when I didn't need glasses. The frames are cheap I broke my first fake oakley type frame but it may have been my fault as they were in my travel backpack. If you want a Cheap Pair This place is not bad the lenses out 3 pairs I have had are good and clear for Chinese glasses in my opinion. Frames are on the cheaper side have to be careful with them. I paid $51 each for the sunglasses and $40 for a clear pair of mens standard glasses. Bang for Buck I think there pretty good.

I was skeptical when I wasn't hearing back on my emails. I needed these (2 pairs of prescription goggles) timely for a vacation. When I read the other reviews, I emailed again that I needed to cancel my order and I heard back that my package was ready for shipping and if it was truly coming from China, I was more nervous but they arrived today and were exactly as ordered.

Got some cheap reactive glasses for running and cycling. Went for single vision. The glasses were crazy cheap and what I got are not of the highest quality, but for the price they are great. Took about a month to arrive. I think I got what I paid for and have no issues. Got some cheap glasses for a cheap price.