Y H.
AVOID! You buy cheap, you buy twice. Very fitting here.
The 1.7 out of 5 rating feels completely justified based on my experience. I bought prescription safety glasses from this company and after just five months one of the arms snapped. These were not even used heavily, as I only work part time, so normal wear and tear does not explain the failure. When I contacted customer service, I was told the glasses are only covered by a two month guarantee. For safety glasses, that is extremely poor and suggests very little confidence in their own products. They then offered a 35 percent discount as a “gesture of goodwill”. This is the same discount they advertise all year round. After I pointed this out, they increased it to 40 percent, which is only five percent more than what everyone already receives anyway. It genuinely feels like the permanent 35 percent offer is simply built into the pricing, making the discount meaningless. Offering it as compensation instead of taking responsibility for a faulty product comes across as disingenuous. Between the short guarantee, the lack of durability, and what feels like marketing spin rather than real customer care, I would not recommend buying from them.