One Kings Lane Reviews | Read Customer Reviews of onekingslane.com

One Kings LaneReviews of onekingslane.com

2.7389 reviews
Furniture Stores
8450 Broadway, Merrillville, Indiana

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One Kings Lane

About One Kings Lane

Your home should be your haven, the place where you can be you. That’s why at One Kings Lane we offer products, expertise, and inspiration to help you live your style.On our site, you’ll find designer, vintage, and exclusive home furnishings in every style—including your own. Our expert designers provide personalized design assistance, while our blog and social channels are filled with home tours, designer tips, and more inspiration. And design professionals who join our To the Trade program not only receive discounts but also benefit from a team dedicated to helping source products, match specs, and more. Because at One Kings Lane, we’re as passionate about helping you create a home you love as you are passionate about that home.

One Kings Lane (onekingslane.com) has 389 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.

Also known as: onekingslane.com
Website: onekingslane.com
Category: Furniture Stores
Location: Merrillville, Indiana
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 87% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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One Kings Lane reviews

389 approved reviews, newest moderated first

Sue
Feb 18, 2023
Amazing Customer Service at One Kings Lane
Customer service at One Kings Lane is absolutely amazing! Ricardo and Hugo were so quick to respond and very timely in resolving my issues! Don't hesitate to contact them by phone or email if you have questions. Great team!
Response from One Kings LaneFeb 20, 2023
Good morning, Sue! We are extremely happy about your five-star experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
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Daniel A.
Feb 14, 2023
OKL was helpful in getting my damaged…
OKL was helpful in getting my damaged item resolved.
Response from One Kings LaneFeb 14, 2023
Good morning, Daniel! We are extremely happy about your five-star experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
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Lisa G.
Feb 9, 2023
The customer service gentleman was…
The customer service gentleman was helpful, resolved my delivery change, and followed up. Dan One Kings Lane | Customer Service 332.333.6412
Response from One Kings LaneFeb 9, 2023
Good morning Ms. Lisa! We are extremely happy about your five-star experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
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L K.
Feb 8, 2023
Excellent Customer Service
Excellent Customer Service
Response from One Kings LaneFeb 8, 2023
Hello L Killian! We are extremely happy about your five-star experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
Report
Molly
Feb 8, 2023
Helpful!
The customer service agent was really helpful, straightforward, and got my request (catalog unsubscribing) handled quickly.
Response from One Kings LaneFeb 8, 2023
Good afternoon Molly! We are extremely happy about your five-star experience with our customer service department, we would be very grateful if you could please let us know the name of the representative who assisted you, that way he/she receives the deserved recognition. Thank you for choosing One Kings Lane! Adria G.
Report
A M.
Feb 6, 2023
Fantastic Customer Service!!
One Kings Lane customer service is really fantastic. I called on two separate occasions and spoke with Jesus and Francisco. Both were helpful, candid and knowledgeable. It was refreshing to speak with a live person who was able to provide accurate information. It’s wonderful that there are still companies who care about their customers!! Thank you One Kings Lane!
Response from One Kings LaneFeb 7, 2023
Good afternoon, A Mesa! We are extremely happy about your five-star experience with Jesus and Francisco. Thank you for choosing One Kings Lane! . Adria G.
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Jennifer
Jan 21, 2023
Forrest Walk
I was very impressed with how quickly the order arrived. The Forrest Walk pattern dinnerware was VERY well boxed and packed and arrived in excellent condition. I'm so pleased with the company's service. Thank you so much!
Response from One Kings LaneJan 23, 2023
Good morning Ms. Jennifer. Thank you very much for the five-star review! We are delighted to hear that you were pleased with your Forrest Walk. We hope you love the quality of your purchase as much as we love having you as a customer! Adria G. 🎁
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Donna F.
Jan 21, 2023
Even with the issues we had with the…
Even with the issues we had with the order, Maria Varillas was so professional and helpful. Great example of good communication and actually caring about the customer.
Response from One Kings LaneJan 23, 2023
Good morning Ms. Donna. We apologize for the issues on your order, on the other hand, we are extremely happy about your five-star experience with Maria Varillas. Thank you for choosing One Kings Lane. 😊 Adria G.
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