OluKaiReviews of olukai.com

I've ordered 3 pair of shoes from Olukai and LOVE each pair I received. Fast service and awesome quality! Thank you, Olukai!!!!!

Tired of getting olikao emails, marketing CRAP!!! You keep sending me things, I just bought a pair of sandals, that’s it. And you make it difficult to unsubscribe. How un-aloha, un-Hawaii is that. Yea I folks are assholes, and stupid also. Go AWAY!!! If you don’t stop, I’ll just keep teller ng people what stupid asses you are.

Best experience with customer service I have ever had. Amanda went above and beyond to help me. I have never before dealt with a company that stands so loyally behind their brand and makes customer satisfaction their main priority. So rare these days. They followed their guarantee promise to the letter and replaced the slippers in the easiest no fuss way. I will always be a customer. Thanks again Amanda and Olukai

Just off the phone to Levina at Olukai. I purchased a pair of sandals for my wife for Christmas at the end of November. On December 4th my wife went into the hospital for what was to be a fairly simple surgery. While there her lungs collapsed, she steadily declined and passed away on January 22. After explaing this to Levina she immediately issued a refund without question. I will not hesitate to deal with Olukai in the future.

I order a pair of men's shoes as a gift for Christmas on Dec 18. I tracked them and saw they were not shipping. After Christmas I called but there is no person to talk with, only to request a call back. They called me back and said something happened and they would quick ship and new pair on Dec 29 that would arrive Jan 2. Today is Jan 2 and they have not yet shipped. I called several times today but no call back! I am giving up. As a follow up, I did get a call from a manager who sent another pair of shoes. When they did not arrived, my money was returned and the first pair arrived. I contacted the manager to let her know the pair arrived and to recharge me, she comped the shoes as of Jan 6

I have to rescind my complaint to the company OluKai. I had ordered a pair of slippers and they delivered them to the wrong property. Although I had to go through customer service back and forth for several days, they did in fact end up delivering another pair and I didn't think they would. I am very grateful that they came through. I seemed to be getting the run around at first because I really don't think they believed me. Very happy that it all worked out for both of us. Thank you so much OluKai .....they are super comfy!!!!

Not good. They charge a great deal of money for slippers that turned out to be too small and too narrow. I normally take a size 6 EU 37. But they don't go by that system of sizing. I specifically contacted them in Hope's of avoiding this very problem. Now I learned that they have a restocking fee. I have problem feet and need wide toe box room, which the Nohea doesn't provide. I afford to take a chance at $141.54 and size up to a size 8 when it may or may not fit length wise but still be too narrow. So I'm stuck because Giesswein doesn't make the Andau anymore and Birkenstocks only make open back slippers that are only for narrow widths. So I decided to cut my losses instead of compounding them. Olukai doesn't know what it's doing. Business, don't you just love it? Correction I can't afford to take another chance at $141.54.

Very disappointed. I ordered shoes for my husband and they said they would be here before Christmas. 8 days after my order they still had not shipped. I contacted the company and they told me me it had be lost in transit and they would expedite and pair but they were out of his size and I tried to call but their phone says phone service is unavailable so I'm am unable to order a new pair and now I just want a refund but I can't get ahold of anyone.