OluKaiReviews of olukai.com

I do not know the nature of the negative reviews but I personally had an excellent experience with the return process. Heard back in less than an hour and within 3 hours they had sent a new pair of shoes as a replacement. They also allowed me to keep the damaged pair I had.

I will never purchase another pair of shoes( Golf, Slippers or Type) I’ve purchased 5 pair of your shoes) Golf, Slippers and 2 pair of your Mesh Shoes. One pair had an issue within the year warranty period and you replaced them with a pic and proof of purchase. Standing behind your product! Customer for life!

I ordered my husband a pair of Olukai shoes for Father's Day and they were too big. I ordered the smaller size and they fit. When I called to return the first pair it was outside of the 30 day return window but because it was a gift and they allowed me to return the shoes. I got Christopher on the line and he was so positive and helpful. The entire exchange was quick and they made the return easy with a QR code and I can drop them off at a nearby UPS store to return. I don't know yet how the shoe holds up but the customer service was fantastic.

Hi I have just ordered and got my goods super fast from omukai europe - thx 😊👍

Online Olukai have a very good reputation but Trustpilot the rating is poor, so I was hesitant. However, these (Mens Ohana) are exactly what was looking for. Extremely comfy without being worn in, so I imagine they'll get even better. A few bad reviews for wear so we'll see how we get on.

Fantastic customer service! Great quality product!

Great sandals and even better customer service! I had my mail stolen and Olukai replaced my order - it wasn't their fault and they didn't have to but the did anyway. Truly great service.

The best Sandels you will ever buy. They are extremely comfortable and well-made. I wear them daily and have gone on hikes in them many times, and they still last years and are so comfortable it is ridiculous