SEAN W.
Terrible service
I ordered a pair of slippers from Olukai and waited 12 days for them to ship them to me. Unfortunately I had to exchange them for a larger size. I dropped the return pair off two days ago and finally just recieved a shipping notification with an estimated delivery of 6 days from now. Overall I will have waited 20 days for a pair of slippers when this is all said and done, seems ridiculous this day in age. I hope the new pair fits. I contacted customer service and of course they don't answer their phone, so I have been corresponding with them via email and messenger. Unfortunately they only respond ever 24 hours. Oberall this has been an annoying experience. Hopefully they are worth the money. If they hadn't bombarded my social media with ads for the past two years I probably wouldn't have bought them. Seems about right, spend loads of money blowing up peoples social media pages with ads and then choose the ablsolute slowest shipping speed when they finally buy your overpriced product.


