OlivelaReviews of olivela.com

3.3241 reviews
Clothing & Underwear
25 Centre St, Nantucket, Massachusetts

Olivela

About Olivela

Shop designer women's clothing, jewelry, handbags, shoes and beauty. For every item sold, 20% of proceeds are donated to important causes within health and wellness, climate action and gender equality. Free Shipping & Returns.

Olivela (olivela.com) has 241 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: olivela.com
Website: olivela.com
Category: Clothing & Underwear
Location: Nantucket, Massachusetts
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Olivela reviews

241 approved reviews, newest moderated first

Linnea A.
Feb 10, 2025
wrong address with no way to correct it
i was not asked where i wanted the ordered delivered or to whom. it is a gift and you automatically used my home address and not to the person i am giving it to as a birthday present. i cannot find a telephone number or email address where I can correct this.
Response from OlivelaFeb 10, 2025
Thank you for your feedback. We're sorry for any confusion during checkout and want to ensure your gift reaches the right recipient. Our customer service team is here to help, and someone will be in touch shortly to assist with updating your shipping details. You can always reach us at [email protected] for any future inquiries.
Claus D.
Feb 8, 2025
I signed up be aus the webpage promised…
I signed up be aus the webpage promised 15% off on the first order. Setting things up was very complicated and took me a few trials. The 15% off did not apply to my product either.
Response from OlivelaFeb 10, 2025
Thank you for your feedback. We're sorry for any confusion regarding the first-order discount. As noted in our FAQs, beauty items are excluded from this promotion. Our team is here to help, please don’t hesitate to contact us at [email protected] for any future questions!
LA
Feb 1, 2025
Easy to use website and app
Easy to use website and app. Did some price comparing and was very happy as I trust the authenticity here
Response from OlivelaFeb 10, 2025
We appreciate your feedback and are delighted to know you’re happy with your purchase. Thank you for choosing Olivela!
Jane
Jan 31, 2025
Easy and fast
Easy and fast. Good prices. Good to know that my purchase is helping to educate young girls!
Response from OlivelaFeb 10, 2025
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with Olivela.
Lisa L.
Jan 16, 2025
I LOVED being able to call and talk…
I LOVED being able to call and talk with someone lovely. She also really went above and beyond to help me with an out of box request.
Response from OlivelaFeb 10, 2025
Thank you so much for your kind words! We're thrilled to hear you had a fantastic experience with us.
Mary Ann J.
Jan 10, 2025
So far I'm not impressed
So far I'm not impressed, website often won't load, andthree calls over 3 days to customer service have gone to voice mail and without a call back. Was hoping to exchange item at the discounted purchased price but website has no option for doing that. Just emailed Customer Service so we'll see how long that takes to get a response. For the $1600 I paid for the gown, I have higher expectations.
Response from OlivelaJan 13, 2025
we sincerely apologize for your experience. At Olivela, we strive to provide exceptional service, and we regret that we fell short in this instance. Technical issues and delayed responses are rare, and we’re actively working to address them. Please rest assured that our team is reviewing your case and will be in touch shortly to assist with your exchange. Your satisfaction is very important to us, and we’re committed to making this right. Thank you for bringing this to our attention.
Linda
Jan 10, 2025
This was my first purchase of candles I…
This was my first purchase of candles I have been searching for in several places but they were out of stock, however, you had them and I was able to order 2 and had a discount code. My order arrived quickly and in great condition. Thank you
Response from OlivelaJan 13, 2025
Thank you so much for your kind review! We're thrilled to hear you found the candles you were looking for and had a great experience shopping with us. Providing quality products and fast delivery is always our priority. We look forward to serving you again! 🌟
Cynthia L.
Jan 9, 2025
quality
quick service, good bisuals and quality fashion ware
Response from OlivelaJan 9, 2025
We're thrilled to hear you enjoyed our quick service, beautiful visuals, and high-quality fashion. Providing an exceptional shopping experience is our top priority, and we're so glad we could meet your expectations. We look forward to serving you again soon!

OlivelaReviews of olivela.com

About Olivela

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OlivelaReviews of olivela.com

Olivela reviews

wrong address with no way to correct it

I signed up be aus the webpage promised…

Easy to use website and app

Easy and fast

I LOVED being able to call and talk…

So far I'm not impressed

This was my first purchase of candles I…

quality

About Olivela

About these reviews

More in Clothing & Underwear, Massachusetts

Ministry of Supply

VienneMilano

Viscerid

PIRAL

Olivela reviews

wrong address with no way to correct it

I signed up be aus the webpage promised…

Easy to use website and app

Easy and fast

I LOVED being able to call and talk…

So far I'm not impressed

This was my first purchase of candles I…

quality