OlivelaReviews of olivela.com

Prompt shipping and great customer service followup ongoing until my order was received.

easy to order and sizing info helped

I’ve always loved Helen Kaminski purses and hats!

Do not be fooled by the beautiful boutique-style photos. I ordered in early February and did not receive my package until late March. I had spent $185 and was genuinely excited for it to arrive, but I was absolutely shocked when I opened the package and saw the quality. The item looked and felt extremely cheap compared with how it was presented online. I honestly don’t think I would have paid even $85 for it in person. When I contacted the company about returning it, the process became even more frustrating. Instead of simply handling the return, the communication felt like bargaining back and forth, as though I was being offered some great deal to keep something I did not want. The product was made overseas, which in itself is not the issue — the issue is that what I received did not remotely live up to the impression created by the photos and pricing on the website. In my opinion, the pictures are extremely misleading. Communication was also poor. They may believe they are being helpful, but that was certainly not my experience. One other thing that stood out to me: I have not seen customer reviews displayed on their actual website. After my experience, that definitely gives me pause. For $185, I expected something that reflected the quality, presentation, and price shown online. Unfortunately, what arrived was nowhere close.

Such a beautiful sparkly girly ring. So adorable and special. It feels like playing dress up as a little girl❤️🩷🩷❤️!

The items I received are super cute and flattering. One item was slow to arrive but the customer service was very helpful in tracking it down. I will definitely be ordering from here again!!

Joy was very much interested in how my purchase & exchange went. The only problem is the box it came in was roughed up & the hat lost its original shape. I don’t know what to do to insure its shape is as it should be

Very easy to place an order. Anxious to receive this dress.